Lyfe Law

Are you driven, competitive, and passionate about helping people?Join the Lyfe Law teamLyfe Law, an innovative and rapidly growing law firm specializing in Personal Injury and Employment Law, is opening a new office in Mexico City.We're seeking motivated Intake Specialists who are fluent in both Spanish and English, eager to make a difference by helping potential clients navigate their legal challenges.Qualifications:- Fluency in Spanish and English (required)- Previous experience in personal injury intake, sales, or a related customer service role- Excellent communication and customer service skills- Proven ability to evaluate cases and convert leads into signed clients- Organized, detail-oriented, and efficient with follow-up tasks- Comfortable with technology, including familiarity with case management software and databases**Responsibilities**:- Conduct initial consultations over the phone to assess potential personal injury and employment law cases- Analyze prospective clients' situations and effectively guide them through the intake process- Follow up with leads to collect necessary documentation and secure retainers- Manage inbound calls from individuals seeking legal assistance- Maintain clear, consistent communication with potential clients during the evaluation process- Accurately update internal systems, databases, and upload relevant documents- Work closely with other departments and support special projects under the guidance of Intake ManagementWhy Join Lyfe Law?- Competitive pay with monthly bonus opportunities tied to case conversion goals- Performance-based incentives rewarding your success in turning leads into clients- Opportunities for career advancement and professional growth- Overtime available during high-demand periods- A dynamic, collaborative, and enjoyable workplace culture, including company parties and events- Stable work schedule**:Night Shift** - Full-time schedule during overnight hours / **Weekend + Weekdays Shift** - This role requires weekend availability (Saturday and Sunday), plus three weekdays, for a total of five workdays per week.Join our dedicated team and be part of a firm committed to excellence, integrity, and client success.Tipo de puesto: Tiempo completoSueldo: $18,****** - $28,****** al mesIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial