Customer Service Ambassador
hace 3 semanas
Customer Service AmbassadorJob Summary:We are seeking a skilled Customer Service Ambassador to provide exceptional support across multiple channels, ensuring customer satisfaction and resolving inquiries efficiently.About the Role:- Provide proactive customer service via phone, email, chat, and social media platforms.- Resolve issues promptly and maintain high customer satisfaction ratings.- Document interactions and follow up on complaints or requests in a timely manner.- Manage escalations and coordinate with internal teams as necessary.- Process promotions, rewards, and loyalty programs to enhance customer engagement.Requirements:- At least 2 years of experience in customer-facing roles; contact center experience is preferred.- Proficiency in Microsoft Office applications, with Salesforce experience being a plus.- Bilingual skills in English (C1 level) and French (B2 level) are highly valued.What We Offer:A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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Customer Service Representative
hace 3 semanas
Tenochtitlán, México Bebeecustomerservice A tiempo completoCustomer Service RepresentativeThis role is ideal for individuals who possess strong communication and interpersonal skills, with a passion for delivering exceptional customer service.As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.- Job...
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Collections- Customer Service Agent
hace 3 semanas
Tenochtitlán, México Daimler Truck Financial Services México A tiempo completoWe are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, we have relied on technological innovation, digital evolution, and...
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Collections- Customer Service Agent
hace 3 semanas
Tenochtitlán, México Daimler Truck Financial Services México A tiempo completoWe are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, we have relied on technological innovation, digital evolution, and...
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Collections- Customer Service Agent
hace 4 semanas
Tenochtitlán, México Daimler Truck Financial Services México A tiempo completoWe are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, we have relied on technological innovation, digital evolution, and...
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Collections- Customer Service Agent
hace 4 semanas
Tenochtitlán, México Daimler Truck Financial Services México A tiempo completoWe are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, we have relied on technological innovation, digital evolution, and...
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Service Designer
hace 2 semanas
Tenochtitlán, México Walmart de México y Centroamérica A tiempo completoService DesignerObjetivo principal:Analizar, mapear y optimizar procesos para garantizar la mejor experiencia a nuestros clientes y asociados.¿Que harás?Stakeholder mapping y evaluación de necesidades del negocio: Apoya a stakeholders, product owners y design leads en la priorización de funciones y en la toma de decisiones del roadmap.Integra la...
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Service Designer
hace 2 semanas
Tenochtitlán, México Walmart de México y Centroamérica A tiempo completoService DesignerObjetivo principal:Analizar, mapear y optimizar procesos para garantizar la mejor experiencia a nuestros clientes y asociados.¿Que harás?Stakeholder mapping y evaluación de necesidades del negocio: Apoya a stakeholders, product owners y design leads en la priorización de funciones y en la toma de decisiones del roadmap.Integra la...
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Service Designer
hace 2 semanas
Tenochtitlán, México Walmart de México y Centroamérica A tiempo completoService DesignerObjetivo principal:Analizar, mapear y optimizar procesos para garantizar la mejor experiencia a nuestros clientes y asociados.¿Que harás?Stakeholder mapping y evaluación de necesidades del negocio: Apoya a stakeholders, product owners y design leads en la priorización de funciones y en la toma de decisiones del roadmap.Integra la...
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Service Designer
hace 2 semanas
Tenochtitlán, México Walmart de México y Centroamérica A tiempo completoService Designer Objetivo principal: Analizar, mapear y optimizar procesos para garantizar la mejor experiencia a nuestros clientes y asociados. ¿Que harás? Stakeholder mapping y evaluación de necesidades del negocio: Apoya a stakeholders, product owners y design leads en la priorización de funciones y en la toma de decisiones del roadmap. Integra la...
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Collections- Customer Service Agent
hace 3 semanas
Tenochtitlán (municipio), México Daimler Truck Financial Services México A tiempo completoWe are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market. With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, we have relied on technological innovation, digital evolution, and...