Hr Servicenow Global Process Analyst

**HR ServiceNow Global Process Analyst****Locations**:India, Poland and Mexico**About AstraZeneca**As one of the world's leading pharmaceutical companies, our business is focused on providing innovative, effective medicines that make a real difference in important areas of healthcare.At AstraZeneca, innovation is about more than just research.We aim to stimulate continued creativity throughout our organization by maintaining a culture in which our people feel valued, energized and rewarded for their ideas and contribution to our success - ideas which can make a difference in all aspects of our business.And we support and encourage our people in discovering their own potential, through excellent learning and development opportunities that are available to them throughout their careers.The HR ServiceNow Global Process Analyst will help drive process improvement across AstraZeneca by analysing data and processes and helping identify improvement opportunities that enable the organisation to increase speed, reduce cost and increase quality of operations.Works independently and in cross-functional groups.Will be responsible for and also accountable for supporting projects across HR Digital.**Typical Accountability**- Helps to identify, analyse, and improve existing business processes- Support team with timely data provision and reports- Delivers, monitors and provides success metrics for ServiceNow campaigns- Hosts campaign review meetings for stakeholders- Tracks agreed process improvement opportunities on behalf of customers- Assists with testing global processes- Builds and maintains ServiceNow dashboards- Provides digital training (as necessary) for employees and process owners that administer HR processes- Works with colleagues in other Enabling Functions to facilitate the integration of cross-functional processes and consistent adoption of tools- Prepares power point presentations and assists with storytelling through data analysis- Supports HR Services leadership in collation of regular HR performance reporting, working with Reporting team and other stakeholders, to ensure timely production of reports- Collects and analyses process performance data from multiple sources, including customers, to inform process improvement priorities- Provides Project support to HR Digital and broader teams- Completes Knowledge administration activities and supports Knowledge Manager**Essential**- Data analytics- Building reports- Process mapping expertise- Customer oriented with a service mind-set- Highly organised- Experience of project administration.- Active listener and good problem solver- Highly committed and prepared to go the extra mile- Working with multiple stakeholder groups in a global environment**Desirable**- ServiceNow expertise in HR Service Delivery- HR background- Experience of operating in HR or a business service environment- Understanding and experience of using HR technology- Experience of involvement in process design projects- Lean or Six Sigma training**Why AstraZeneca?**At AstraZeneca we're dedicated to being a Great Place to Work.Where you are empowered to push the boundaries of science and spark your entrepreneurial spirit.There's no better place to make a difference to medicine, patients and society.An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development.We're on an exciting journey to pioneer the future of healthcare.**So, what's next?**- Are you already imagining yourself joining our team?Good, because we can't wait to hear from you.- Are you ready to bring new ideas and fresh thinking to the table?BrilliantWe have one seat available, and we hope it's yours**Where can I find out more?**Our Social Media,- Follow AstraZeneca on LinkedIn - LinkedIn- Follow AstraZeneca on Facebook - Facebook- Follow AstraZeneca on Instagram - InstagramCompetitive salary and benefits apply