Customer Service Representative
hace 2 semanas
Charger Logistics is a world class asset-based carrier.We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of Monterrey office.**English fluency is a must****Shift availability**:- **Morning shift: 7am to 4pm / Alternate weekends**:- **Evening shift: 2pm to 11pm / Alternate weekends**:- **Night shift: 11pm to 7am / Alternate weekends****Responsibilities**:- Build expert and dynamic knowledge of company products and services.- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship.- Provide track and trace updates for the shipments.- Continually update customers as to the status of each order as required and solve customer-specific freight issues.- Entering, updating and processing customer orders on various interfaces.- Ensure & confirm pickup and delivery appointments for drivers.- Coordinating with other departments to clear customs paperwork.- Follow established procedures for processing bills.- Perform duties as assigned by the Customer Service Manager.**Requirements**:- College diploma or university degree.- Previous logistics and customer service experience is an asset.- Ability to solve problems and alleviate conflicts or escalate tactfully.- Strong time-management with an ability to prioritize and multi-task.- Proficient in Microsoft office, with aptitude to learn new software and systems.- Fluency in English and Spanish is a must**Benefits**- We offer competitive career growth, pay package, savings fund, health benefits, food coupons, performance-based bonus, paid time-off, and Christmas bonus.
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Remote Billingual Customer Service Representative
hace 3 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
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Remote Billingual Customer Service Representative
hace 3 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
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Remote Billingual Customer Service Representative
hace 2 semanas
Monterrey, México Dme Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
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Customer Service Representative
hace 1 semana
Monterrey, México Vortex Freight A tiempo completo**Customer Service Representative****Job Types**: Full-time, Permanent**Company Overview**:**Job Overview**The Customer Service Representative is responsible for managing the daily operational flow between the Customer Service Team, Laredo Terminals, and the Operations Team. The primary objective is to ensure that any issues—such as damages, delays, mixed...
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Customer Service Representative
hace 3 semanas
Monterrey, México Afni, Inc. A tiempo completoAfni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.**Requirements**:Customer Service Qualifications:- At least 12 months BPO experience handling international account.- At least...
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Customer Service Representative
hace 2 semanas
Monterrey, México HRO A tiempo completoWe are looking for a **Customer Service Representative** to assist our customers with technical problems when using our products and services.**Customer Service Representative** responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should...
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Customer Service Representative
hace 2 semanas
Monterrey, México HRO A tiempo completoWe are looking for a **Customer Service Representative** to assist our customers with technical problems when using our products and services. **Customer Service Representative** responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you...
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Customer Service Representative
hace 1 semana
Monterrey, México Uline A tiempo completo**Customer Service Representative****Pay from $32,000 pesos per month to $34,400 pesos per month****Monterrey Branch****Carr. Miguel Aleman KM 21 #6****Prologis Park Apodaca****Apodaca, N.L. Mexico 66627**Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our...
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Customer Service Representative
hace 2 semanas
Monterrey, México Uline A tiempo completo**Customer Service Representative****Pay from $32,000 pesos per month to $34,400 pesos per month****Monterrey Branch****Carr. Miguel Aleman KM 21 #6****Prologis Park Apodaca****Apodaca, N.L. Mexico 66627**Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our...
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Customer Service Representative
hace 2 días
Monterrey, México VENTUS GLOBAL LOGISTICS A tiempo completoAgencia Aduanal solicita: Customer Service Representative (Impo - Expo - Operaciones Especiales)Realización de pedimentos, virtuales, definitivos y temporales.Conocimiento de validación y pago de los mismos.Facilidad de palabra, trabajo en equipo, responsable, atencion a cliente.Disponibilidad de horarioExperiência mínima 1 año en Agencia AduanalLic en...
