PBS Associate Manager, HR

Job Description Job Title: HR Insights & KM - Associate Manager – B14 Location: GCC India, Mexico City GBS Job Summary: We are seeking an experienced HR Insights Lead to join our team. As an HR Insights & Knowledge Mgmt Manager, you will be responsible for analyzing complex HR data to create actionable insights and partnering with HR teams to develop data-driven solutions. You will also be responsible for ensuring data accuracy, improving data management, and maintaining compliance with HR processes. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to collaborate with various stakeholders. Key Responsibilities HR Insights and Analytics Analyse complex HR data to create simple and informative visuals, reports, and dashboards Partner with HR teams on data projects and dashboard development to drive business outcomes Extract, organize, and ensure data accuracy to maintain high-quality HR data Understand and track key HR metrics, such as turnover, vacancy rate, and other relevant metrics Improve data management and business reporting to support strategic decision‑making Data Management and Compliance Train the Employee Data Management (EDM) team on data management and HRIS system use to ensure seamless data flow Conduct regular audits to ensure compliance with HR processes and procedures Update process documentation and trackers to maintain accurate records Identify areas for process improvement and implement changes to optimize data management Ensure Service Level Agreement (SLA) compliance and performance to meet business needs Collaboration and Customer Satisfaction Collaborate with various teams to ensure smooth data flow and effective communication Ensure customer satisfaction through feedback analysis and continuous improvement Align EDM operations with the Kraft Heinz Management System (KHMS) program to drive business excellence Required Qualifications 3+ years of experience in HR analytics, data management, or a related field Strong analytical and problem‑solving skills, with the ability to interpret complex data Excellent communication and interpersonal skills, with the ability to collaborate with various stakeholders Proficiency in HRIS systems, data visualization tools, and Microsoft Office applications Strong understanding of HR metrics and data management principles Ability to work independently and lead projects to drive business outcomes Preferred Qualifications Bachelor’s degree in business administration, Human Resources, or a related field Certification in HR analytics, data science, or a related field Experience working in a large‑scale HR transformation or Global HRIS implementation Prior experience leading or supporting multiple HR data projects and dashboard development initiatives. Core Competencies for Cultural Fit Collaborative Mindset: Works effectively with various stakeholders to drive business outcomes. Open Communication: Communicates clearly and promotes transparency. Adaptable and Resilient: Adapts to changing priorities and deadlines. Innovative Thinking: Develops creative solutions to complex problems. Accountable and Transparent: Delivers high‑quality results with integrity. Continuous Learning: Stays up‑to‑date with industry trends and best practices. Inclusive and Respectful: Fosters a diverse and respectful wo Location(s) Mexico City - Antara Tower A - 5th Floor - Local Office Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. #J-18808-Ljbffr