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Xico, México Talentek By Hubtek A tiempo completo

**Description**:**Talentek** **by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities.We support companies through our **Talent and Technology**services.We have been impacting the world** since ******, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.In our **modern offices**, we provide different amenities such as casual attire.Additionally, our **benefits**include a health plan, gym membership, well-being platform and digital gift cards.As a** Track and Trace Representative**, **some of your responsibilities are but are not limited to**:- Navigate load boards to prioritize shipments based on urgency and customer expectations.- Conduct proactive check-calls, update event logs, and ensure real-time load tracking.- Enable drivers on Truckertools and follow up with carriers on OTD performance or tracking issues.- Maintain strong communication with carriers to prevent delays and ensure service commitments.- Document knowledge and solutions in the form of technical notes and knowledge base articles.- Perform other assigned tasks as needed.**Requirements**:**What would help you succeed**:- Believe and love what you do.- High aptitude for customer resolution.- Proactivity and sense of urgency.- Dynamic and goal-getter attitude.- Excellent communication skills.**Minimum requirements**:- **Studies**: High School Degree is **required**.Desirable (but not required) studies in International Business, Business Administration, Foreign Languages, Logistics, or administrative related.Other studies are also considered.- **Language**: Advanced English skills.B2 or higher is preferred.**Perks**:- **Schedule**: Tuesday - Saturday from 8:00 am to 5:00 pm., following the American calendar.- **Contract**:Special emerging contract (After the second year, the contract will be renewed to an Indefinite term contract) + Benefits.- **Location**:Remote Mexico.- **Salary: ****** MXN** per month.**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?

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