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Imagine a world where businesses connect with their customers through seamless, natural conversations, powered by AI. That's the future we're building at AI Rudder. Our AI voice robots are transforming multiple companies, automating routine tasks, and providing valuable data insights.We're looking for a driven Artificial Intelligence Intern, you'll be a vital part of our team, ensuring the reliability and quality of our VoIP service in key markets like Mexico, Brazil, and Colombia. You'll play a crucial role in maintaining high service standards, identifying and resolving issues, and ultimately contributing to a seamless communication experience for our users. This is your chance to make a real difference in how people connect.What You'll DoMonitor daily VoIP voice service connection rates and other key performance indicators (KPIs) across our target marketsRegularly sample and analyze VoIP voice service call quality to identify areas for improvementProactively address and resolve VoIP voice line issues, working closely with other teams to ensure swift resolutionsContribute to process improvements and best practices for VoIP service quality managementWhat You'll NeeBachelor's degree or higher in a relevant fieldFluency in EnglishExcellent organizational and communication skills, with a strong analytical mindsetA results-oriented approach, a strong sense of responsibility, and a passion for continuous learningAbility to work effectively in a team environmentBonus PointExperience with VoIP monitoring tools and technologyFamiliarity with telecom industry standards and best practicePortuguese proficiency is a plus, and Chinese proficiency is even better
