Logistics Analyst

hace 7 días

Tijuana, México JOYBIRD (Nest Industries, S.A. de C.V.) A tiempo completo

Descripción y detalle de las actividades The role executes operations related to Outbound freight, US domestic movements and in-transit units. This role acts as a full-service Logistics representative for Joybird, Nest, and the related dealers, CS representatives, carriers, RDCs, and warehouse personnel. Ensure LTL shipments are properly loaded, routed, and delivered in a safe, economical, and efficient manner. Monitors shipments until completed.

Answers emails from Dealers and RDCs. It is in direct and constant communication with Import / Export, JB2 Warehouse, carriers, and RDC’s, customer care and Joybird support email. Refers issues as appropriate to the first level of escalation for resolution. Process Carta Porte, Bill of ladings, Packing lists, and tenders to the carrier.

Data entry for customs process, validation and correction if needed. Close shipments and add tracking. Answers calls and e-mails from carriers, dealers, sales reps, customer service Reps, RDCs, etc. Manages swap outs, returns / pickups in Case Center.

Shipping order data: Final mile order data. Transfers: LTL and Parcel. Supports all stores’ deliveries, new and remerches. Monitors all orders In-Transit to make sure they are received and scheduled for delivery.

Tracks and traces, obtains proof of deliveries, and monitors time sensitive deliveries and expedites products if necessary. Arranges special shipments of product requiring special handling. Freight quotes requests. Supors processing CP, BOL, PL for inbound and outbound shipments when needed.

Investigations and resolutions of all shipping incidents including but not limited to boxing errors, overages, shortages, loading errors, and delivery problems. Supports with administrative logistics activities, such as requisitions, purchase orders control, invoices, etc. Experiencia y requisitos Bachelor’s Degree in International Business or related field with 1 - 2 years of relevant experience or equivalent. Proficiency with Microsoft Office Suite applications.

Multi-discipline transportation experience including FTL, LTL, Parcel, Multi-stop, and Pool. Strong Customs and International Shipping experience is a must.

Experience

with transportation management operations and call center environments. Strong ability to communicate effectively with outside parties, plant staff, and customers. Strong ability to anticipate consequences and appropriately interpret multi-dimensional decision tree procedures. Adaptability to changing business conditions.

Written and spoken English, advanced level. Up to 5% Travel Required. Prefered Requirements : ERP knowledge systems Beneficios Beneficios de acuerdo a la LFT Caja de ahorro Servicios medicos en planta Comedor Vales de despensa seguro de vida fondo de ahorro seguro de gastos médicos #J-18808-Ljbffr

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