Global App Support Engineer II — Incident

Hace 3 días

Mexico City, Mexico City Swiss Re - Schweizerische Rückversicherungs-Gesellschaft Jornada completa

Swiss Re in Mexico City is seeking an Application Support Engineer to provide second-level user support with a North America focus, delivering incident and problem management, monitoring, and proactive restoration of services across a global environment.

You will collaborate with development teams, manage outage communications, onboard new applications, mentor teammates, and contribute to improving the user experience in a hybrid work setup.