Global IT Service Lead
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ECOM Agroindustrial Corp. is seeking an experienced IT leader to drive service excellence and operational performance across its global IT support organization. The role goes beyond traditional Service Desk management, demanding ownership, process challenge, and cross-functional influence.
The ideal candidate should be fluent in English, lead with autonomy, and deliver measurable improvements that enhance both employee experience and business outcomes. On-site in Mexico City, with a global scope.