Global Player Support Pm: Lead 24/7 Teams
hace 4 semanas
A leading multilingual gaming services company based in Mexico seeks a Player Support Project Manager to oversee a large 24/7 team.The ideal candidate will manage performance through strong KPIs, such as CSAT and productivity, ensuring high levels of client satisfaction.Responsibilities include team leadership, client relations, and crisis management, while utilizing tools like Zendesk and Google Workspace.This role offers opportunities for growth in an innovative environment with a focus on gaming excellence.#J-*****-Ljbffr
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Global Threat Detection Lead
hace 3 días
Xico, México Hsbc Global Services Limited A tiempo completoA leading global bank is seeking a Lead Analyst for their Cybersecurity Operations team in Veracruz, Mexico. The ideal candidate will monitor and respond to cybersecurity threats, supporting a 24/7 operation vital to protecting the bank and its assets. Strong investigative skills and the ability to analyze incidents are essential. Candidates should have a...
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Global Threat Detection Lead
hace 3 días
Xico, México Hsbc Global Services Limited A tiempo completoA leading global bank is seeking a Lead Analyst for their Cybersecurity Operations team in Veracruz, Mexico. The ideal candidate will monitor and respond to cybersecurity threats, supporting a 24/7 operation vital to protecting the bank and its assets. Strong investigative skills and the ability to analyze incidents are essential. Candidates should have a...
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Player Support Project Manager
hace 4 semanas
Xico, México Transperfect Gaming A tiempo completoAre you passionate about games and project management?Do you have the strategic mind and leadership skills to ensure the success of a large 24 / 7 team covering over 10 languages?As a Player Support Project Manager at TransPerfect Gaming, you will be key to maintaining our high standards and fostering a positive team atmosphere.Your role will include...
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Senior Delivery Manager: Lead Support Teams
hace 7 días
Xico, México Epam Systems, Inc. A tiempo completoA leading global technology provider is seeking a driven Delivery Manager to lead support engineers in Xico, Veracruz. The successful candidate will oversee the help desk team, manage operations, and ensure high-quality service delivery. An ideal candidate should have over 10 years of experience in IT roles, proficiency in managing teams, and ITIL...
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Senior Delivery Manager: Lead Support Teams
hace 5 días
Xico, México Epam Systems, Inc. A tiempo completoA leading global technology provider is seeking a driven Delivery Manager to lead support engineers in Xico, Veracruz. The successful candidate will oversee the help desk team, manage operations, and ensure high-quality service delivery. An ideal candidate should have over 10 years of experience in IT roles, proficiency in managing teams, and ITIL...
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Unlocking Player Insights: Strategic Support Roles
hace 3 semanas
Xico, México Bebeeanalyst A tiempo completoJob Title: Senior Player Support AnalystAs a Senior Player Support Analyst, you will be part of a transformative team delivering data-driven insights and strategies to enhance player experiences.Your role will involve analyzing complex data to uncover meaningful correlations and guiding decisions across the global support ecosystem.
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Senior Player Support Analyst
hace 3 semanas
Xico, México Tential Solutions A tiempo completoSenior Player Support AnalystOur client's Player Support organization is evolving to deliver transformative player experiences powered by data, insight, and product/operational excellence.As a Senior Player Support Analyst, you'll act as a strategic thought partner to leadership — interpreting complex data, uncovering meaningful correlations, and shaping...
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Senior Player Support Analyst
hace 3 semanas
Xico, México Tential Solutions A tiempo completoSenior Player Support AnalystOur client's Player Support organization is evolving to deliver transformative player experiences powered by data, insight, and product/operational excellence.As a Senior Player Support Analyst, you'll act as a strategic thought partner to leadership — interpreting complex data, uncovering meaningful correlations, and shaping...
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Team Lead
hace 3 semanas
Xico, México Patrianna A tiempo completo**Role Overview**At Patrianna, we are passionate about delivering world-class gaming experiences to millions of players around the globe.As a dynamic, international team, we embrace a collaborative remote-working culture that prioritizes innovation and excellence in everything we do.Reporting to the Senior Manager - Player Operations, this role offers an...
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Remote Noc Engineer
hace 3 semanas
Xico, México Cloudbeds A tiempo completoA global hospitality technology company is seeking a NOC Engineer to ensure 24/7 operational stability across its AWS environment.This remote role involves monitoring critical systems, providing first-line support, and collaborating with engineering teams to resolve incidents.Ideal candidates have 3+ years of IT experience, strong communication skills, and...