Global Player Support Pm: Lead 24/7 Teams

hace 4 semanas


Xico, México Transperfect Gaming A tiempo completo

A leading multilingual gaming services company based in Mexico seeks a Player Support Project Manager to oversee a large 24/7 team.The ideal candidate will manage performance through strong KPIs, such as CSAT and productivity, ensuring high levels of client satisfaction.Responsibilities include team leadership, client relations, and crisis management, while utilizing tools like Zendesk and Google Workspace.This role offers opportunities for growth in an innovative environment with a focus on gaming excellence.#J-*****-Ljbffr



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