Expert Customer Service
hace 2 días
Location: Durango, Mexico Type of job: Onsite Date: newLEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR5billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.Job DescriptionCoordination of day-to-day operations between Advanced Delivery Center (ADC), customers, LEONI production facilities & third party logisticsProcesses customer orders in ERP system of principle company, analyzes customer schedules against agreed contracts, incl. capacity and flexibility agreements and negotiates potential solution for deviationsMonitors availability of required finished goods at ADC and initiates emergency measures if requiredSupports the dispatch process and outbound trucks planning at ADCSupports the technical change process in ERP system of principle companyEnsures accuracy of FG inventory in ERP system of principal company, supports cycle counting and stock take process at ADCTracks ADC FG excess stock and takes necessary actions to reduce itMonitors KPIs in the area of responsibilityMonitors customer satisfaction and coordinates actions in case of deviationsSupports Sales for VCM related recharges to customers (obsolete material, freights, services)Demand management of NAFTA customers in SAP IBP and Interface to EMEA customersQualifications and ExperienceDegree in Economics/EngineeringCustomer service/planning experience (automotive preferred)MS-Office, ERP system knowledge (SAP preferred)Self-starter/Organized/Quick Learner/Result orientedAbility to work in a high-pressure environment/prioritize task in multiple work streams/work in International TeamBenefits: Superior benefits package, Weekly payroll, Major Medical Insurance, Life InsuranceBenefits will be discussed during the interview process.People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.Share this job #J-18808-Ljbffr
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Expert Customer Service
hace 2 semanas
Durango, México Leoni México A tiempo completoLEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.We believe that meaningful connections drive innovation and...
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Expert Customer Service
hace 2 semanas
Durango, México LEONI A tiempo completoCompany Description LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.We believe that meaningful connections...
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Expert Customer Service
hace 2 semanas
Durango, México LEONI A tiempo completoCompany DescriptionLEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.We believe that meaningful connections drive...
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Expert Customer Service
hace 1 día
Durango, México Leoni México A tiempo completoLEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR5billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. We believe that meaningful connections drive innovation and...
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Expert Customer Service
hace 2 días
Durango, México Leoni México A tiempo completoLEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR5billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. We believe that meaningful connections drive innovation and...
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Expert Customer Service
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Durango, México Leoni A tiempo completo**Company Description**:LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.We believe that meaningful connections...
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