Technical Support Lead | Cloud-Savvy Team Coach

Responsibilities Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists. Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met. Handle escalated customer issues ensuring timely resolution. Collaborate with cross-functional teams,...

👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...

👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...

Senior Cloud Sales Engineer – Cloud Solutions Specialist (LATAM) REMOTE Full-Time About Matilda Cloud: Matilda Cloud is a pioneering force in cloud computing solutions, recognized globally for our innovative technology and premium service. Our mission is to empower businesses through transformative cloud solutions, enabling them to achieve unprecedented...

A leading AI growth provider is seeking a Tier II Support Team Lead with a strong technical background and coaching experience. The role involves guiding a high-impact team to resolve complex issues and enhance customer satisfaction. Ideal candidates should have 3-6 years in customer support, familiarity with various support tools, and the ability to thrive...

A global automation-led service provider is looking for a Senior Oracle Cloud CPQ Functional Consultant to lead Oracle SaaS Cloud implementations and support technical solutions. The ideal candidate will have 5–7 years of experience in Oracle SaaS Cloud development, with proven track record as a Technical Lead. This fully remote opportunity offers...

A leading global technology firm is seeking a Cloud DBA Lead to support and manage PostgreSQL and MongoDB databases in cloud environments. The ideal candidate will have over 10 years of operational experience with strong expertise in GCP, PostgreSQL, and MongoDB. Responsibilities include optimizing database performance, providing 24/7 support, and ensuring...

Department: Global Technical Assistance Center (GTAC) Experience: 5–8 Years Type: Full-time | Shift-based support | Remote Location: LATAM Role Summary We are hiring a Technical Support L3 Engineer to own critical production incidents, complex escalations, RCA, and permanent fixes for enterprise-grade platforms. The role is open to candidates from telecom,...

Department: Global Technical Assistance Center (GTAC) Experience: 5–8 Years Type: Full-time | Shift-based support | Remote Location: LATAM Role Summary We are hiring a Technical Support L3 Engineer to own critical production incidents, complex escalations, RCA, and permanent fixes for enterprise-grade platforms. The role is open to candidates from telecom,...

About Time Doctor Time Doctor is a productivity analytics platform used by thousands of companies worldwide to measure, understand, and improve how work gets done. With 150+ team members across 45+ countries, we’re a fully remote, async-first, and deeply global team. Why Join Us 🌍 100% remote and async-first 🚀 Mission-driven company shaping the...