Technical Support Lead | Cloud-Savvy Team Coach

A technology company in Mexico City is seeking a Technical Support Team Lead to manage and mentor their technical support team. The role requires 5+ years of experience in technical support, excellent communication skills, and expertise in cloud platforms. The successful candidate will oversee operations, collaborate with cross-functional teams, and ensure...

Responsibilities Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists. Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met. Handle escalated customer issues ensuring timely resolution. Collaborate with cross-functional teams,...

Responsibilities Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists. Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met. Handle escalated customer issues ensuring timely resolution. Collaborate with cross-functional teams,...

Responsibilities Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists. Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met. Handle escalated customer issues ensuring timely resolution. Collaborate with cross-functional teams,...

Senior Cloud Sales Engineer – Cloud Solutions Specialist (LATAM) REMOTE Full-Time About Matilda Cloud: Matilda Cloud is a pioneering force in cloud computing solutions, recognized globally for our innovative technology and premium service. Our mission is to empower businesses through transformative cloud solutions, enabling them to achieve unprecedented...

OverviewLotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to...

OverviewLotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to...

Business Manager-Global SAP Recruitment @ PIXIE | ERP Systems We are seeking an experienced Salesforce Technical Lead to manage and enhance Salesforce applications within an Application Management Services (AMS) model. The ideal candidate will lead a team of Salesforce professionals, oversee daily AMS operations, resolve incidents, and drive continuous...

Business Manager-Global SAP Recruitment @ PIXIE | ERP Systems We are seeking an experienced Salesforce Technical Lead to manage and enhance Salesforce applications within an Application Management Services (AMS) model. The ideal candidate will lead a team of Salesforce professionals, oversee daily AMS operations, resolve incidents, and drive continuous...

Department: Global Technical Assistance Center (GTAC) Experience: 5–8 Years Type: Full-time | Shift-based support | Remote Location: LATAM Role Summary We are hiring a Technical Support L3 Engineer to own critical production incidents, complex escalations, RCA, and permanent fixes for enterprise-grade platforms. The role is open to candidates from telecom,...