Ams Ecomm

AMS eComm & Partner Education LeadThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Global Operations prioritizes putting customers and partners first by developing the workforce of the future.This involves strategic, inclusive, and collaborative working culture.At our core, we strive to uphold HPE's values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.The AMS eComm & Partner Education Lead serves as a focal point between the publishing team, ecomm team and internal stakeholders in Americas region.This role is responsible for training creation and delivery, sharing continuous partner feedback, as well as providing ongoing support for publishing of content for HPE Channel and distribution of partner-facing digital communications The role will also interface with change management stakeholders.**How you'll make your mark**:- Act as a focal point between the team and stakeholders- Plan and execute partner education journeys such us:- Logistics and planning of the monthly regional trainings- Analysis of feedback and satisfaction rate to deliver to management- Constant strategies to improve partner experience- Drive creative comm campaigns targeting partners to release new products, new portal features, program changes, promotions, news and events- Analyze partner comms related data and drive related metrics, such us: open rate, click rate, delivery rate and unsubscription rate- Act as an expert providing direction and guidance to process improvements and policy establishment- Organize team and stakeholders calls, including soliciting topics, securing speakers, and sending out meeting minutes- Use partner survey feedback to identify pain points within the Portal, to help identify improvement projects within the team- Provides guidance and mentoring to less-experienced staff members**About you**:- Bachelor's degree in Business Management/Communications/Marketing or equivalent- Experience working and collaborating in a global organization- Experience in implementation, planning and management of standard processes- Experience producing high quality and timely work products- Experience in running partner or channel trainings- Strong written and verbal communication skills- Mastery in English and local language- Ability to effectively communicate quality plans, proposals, and results, and negotiate options- Experience with graphics editorial software (i.e. Photoshop, Illustrator, Captivate, Flash);- Detail oriented- Strong proficiency with MS Office especially Excel, PowerPoint and HTML editorial (FrontPage, SharePoint designer) knowledge or other HTML editors**We offer**:- A competitive salary and extensive social benefits- Diverse and dynamic work environment- Work-life balance and support for career development- An amazing life inside the elementWant to know more about it?Then let's stay connectedHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer.We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills.We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.mexico**Job**:Sales Operations**Job Level**:Specialist**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.