Conversion - Retention Agents
hace 3 semanas
Job Title: Retention Agent - LATAM Desk / Conversion and Retention Agent - Portuguese DeskLocation: MexicoRelocation Package: YesExperience Required: Minimum 1 year in a similar positionJob SummaryWe are looking for enthusiastic and skilled Retention Agents for our LATAM Desk and Conversion and Retention Agents for our Portuguese Desk.The ideal candidates will possess a strong foundation in customer service, sales, and retention strategies, with a goal of fostering relationships and enhancing customer loyalty.This role is integral to ensuring customer satisfaction and retention while successfully converting prospects into loyal customers.Key ResponsibilitiesInteract with customers via multiple communication platforms (phone, email, chat) to deliver outstanding service and support.Assess customer needs and provide customized solutions to enhance their overall experience and satisfaction.Develop and implement effective retention strategies to minimize churn and boost customer loyalty.Collaborate with the sales team to transform leads into active, engaged customers.Analyze customer feedback and data to uncover trends and pinpoint opportunities for improvement.Maintain meticulous records of customer interactions and transactions within the CRM system.Partner with cross-functional teams to guarantee a seamless customer journey.Achieve and exceed performance metrics and targets related to retention and conversion.QualificationsMinimum of 1 year of experience in a similar role, LATAM MARKET (FX INDUSTRY)Fluency in Portuguese and Spanish is required; English proficiency is a plus.Exceptional communication and interpersonal skills.Capacity to thrive in a fast-paced environment and juggle multiple tasks simultaneously.Proficient in using CRM software and the Microsoft Office Suite.A customer-focused mindset with a strong desire to assist others.What We OfferCompetitive salary complemented by performance-based bonuses.Comprehensive relocation package to facilitate your move to Mexico.Opportunities for professional growth and career advancement.A vibrant and inclusive work atmosphere.If you are a proactive individual passionate about customer retention and conversion, we encourage you to apply for this exciting opportunity#J-*****-Ljbffr
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Latam Retention
hace 3 semanas
Xico, México The Talent Hunter A tiempo completoA dynamic recruitment agency is seeking enthusiastic Retention Agents for their LATAM and Portuguese Desks in Mexico.Successful candidates will have at least 1 year of experience in customer service within the LATAM market, fluent in both Portuguese and Spanish.Responsibilities include interacting with customers, developing retention strategies, and...
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Retention & Conversion Agent – Latam/Portuguese Desk
hace 3 semanas
Xico, México The Talent Hunter A tiempo completoA leading recruitment firm in Mexico is seeking enthusiastic Retention Agents for the LATAM Desk and Portuguese Desk.The candidates will engage customers across various platforms to enhance satisfaction and loyalty.Key responsibilities include providing tailored solutions, collaborating with sales, and utilizing CRM software.Fluency in Portuguese and Spanish...
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Remote Real Estate Lead Conversion Specialist
hace 3 semanas
Xico, México Virtual Help A tiempo completoA fast-growing real estate investment company is seeking a dedicated Real Estate Sales Associate.This position involves managing and fostering leads from initial contact to successful conversion, all while working remotely.Candidates should possess exceptional communication skills, be highly organized, and motivated by sales goals.Responsibilities include...
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Collection Or Sales Agents
hace 3 semanas
Xico, México Atencion Al Cliente Y Ventas A tiempo completoUnited Legal Group is an American third-party collection agency looking to immediately hire professional self-motivated, ambitious, and goal-oriented sales and telemarketing team members.Partner us as a:**COLLECTION OR SALES AGENTS****Requirements**:- A minimum of 2 years' experience in service-based sales and marketing is preferred, but **no experience is...
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Retention Marketing Ops Lead
hace 2 semanas
Xico, México Lululemon Athletica A tiempo completolululemon es una empresa de ropa técnica inspirada en el yoga que tiene grandes planes. La práctica y la filosofía del yoga inspiran nuestro objetivo general de mejorar el mundo a través del poder de la práctica. Estamos orgullosos de ser una empresa global en crecimiento con sedes en todo el mundo, desde Vancouver hasta Shanghái, pasando por muchos...
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Retention Marketing Ops Lead
hace 2 semanas
Xico, México Lululemon Athletica A tiempo completolululemon es una empresa de ropa técnica inspirada en el yoga que tiene grandes planes. La práctica y la filosofía del yoga inspiran nuestro objetivo general de mejorar el mundo a través del poder de la práctica. Estamos orgullosos de ser una empresa global en crecimiento con sedes en todo el mundo, desde Vancouver hasta Shanghái, pasando por muchos...
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Retention Marketing Ops Lead
hace 2 semanas
Xico, México Lululemon Athletica A tiempo completolululemon es una empresa de ropa técnica inspirada en el yoga que tiene grandes planes. La práctica y la filosofía del yoga inspiran nuestro objetivo general de mejorar el mundo a través del poder de la práctica. Estamos orgullosos de ser una empresa global en crecimiento con sedes en todo el mundo, desde Vancouver hasta Shanghái, pasando por muchos...
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Sr. Analyst, Retention
hace 3 semanas
Xico, México Warner Bros. Discovery A tiempo completoSr.Analyst, Retention & Engagement AnalyticsWelcome to Warner Bros.Discovery... the stuff dreams are made of.Who We Are...When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.Behind WBD's vast portfolio of iconic content and beloved brands are the...
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Sr. Analyst, Retention
hace 3 semanas
Xico, México Warner Bros. Entertainment A tiempo completoWelcome to Warner Bros.Discovery... the stuff dreams are made of.Who We Are...When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the...
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Retention Marketing Specialist
hace 3 semanas
Xico, México Paired A tiempo completoRetention Marketing Specialist - Email and SMS for US DTC Holding Company (Remote)1 day ago Be among the first 25 applicantsPaired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!We are dedicated to connecting talented individuals with remarkable companies in need of their skills.Our goal is to create...
