Tesla Advisor, Delivery

hace 2 días

San Pedro Garza García, México Tesla A tiempo completo

Tesla Advisor, Delivery As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. You will support customers after they place a vehicle order by collaborating with cross‑functional teams to ensure an exceptional experience. Your responsibilities include securing financial solutions, managing trade‑in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard‑working with a passion for sustainable energy. What You'll Do Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments Demonstrate expertise in selling Tesla’s products and services Maximize scheduling efficiency to improve customer experiences Compile reports for performance improvement and support training Work closely with other employees to ensure smooth pre‑delivery experiences for customers with upcoming delivery appointments and provide a great customer‑centric delivery experience Maintain Store Fleet: Coordinate service, allocation management, and complete accident reports Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales What You'll Bring At least 1 year of customer service experience Proactive team member and ability to develop collaborative relationships Highly organized and excellent written and verbal communication skills Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred) Ability to work evenings, weekends, and holidays in a retail environment Valid driver’s license required Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Renewable Energy Semiconductor Manufacturing Utilities Referrals increase your chances of interviewing at Tesla by 2x #J-18808-Ljbffr

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