LatAm Technical Support Director — Customer Excellence

hace 14 horas


Mexico City Palo Alto Networks A tiempo completo

A leading cybersecurity firm in Mexico City seeks an experienced Director of Enterprise Technical Support for the LATAM region. This role involves building and operating the Customer Support organization and driving customer loyalty through exceptional support. The ideal candidate will have extensive experience in a leadership role within an Enterprise Customer Support context, demonstrate strong analytical skills, and ensure operational excellence. Candidates must be fluent in English and Spanish and ready to travel within the LATAM region.
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