Customer Master Data Administrator – LATAM

Customer Master Data Administrator – LATAM page is loaded## Customer Master Data Administrator – LATAMlocations: Ciudad de Mexico, Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 15, 2026 (30+ days left to apply)job requisition id: R-2025-43906***Mexico City, Onsite***At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.As a **Customer Master Data Administrator** supporting our **Sales & Sales Support LATAM team**, you will be trusted to **maintain accurate, compliant, and high-quality customer master records** and **enable commercial teams across the region**. This role plays a key part in ensuring data integrity, supporting governance, and driving a seamless customer experience for internal stakeholders.In this role, a typical day will include:* Collaborating with **LATAM commercial teams, finance, and operations** to troubleshoot and resolve customer data issues with accuracy and speed.* Executing **customer master data maintenance** in SAP and Salesforce, ensuring alignment with governance, compliance, and GxP requirements.* Documenting evidence, supporting **annual audits**, and ensuring complete and compliant records for regulatory purposes.* Monitoring and improving data quality by reviewing processes, identifying gaps, and proposing tools or solutions that enhance accuracy and efficiency.* Supporting **Tier 1 inquiries**, offering exceptional internal customer service, and participating in regional or global projects that strengthen process standardization across LATAM.## **WHAT YOU’LL BRING TO ALCON:*** **Education:** Technical degree or bachelor’s degree in Administration, Business, IT, or related field.* **Experience:** 1–2 years in customer master data, customer service support, sales support, or database administration (LATAM scope preferable)* **Technical skills:** SAP (Customer Master), Salesforce, Excel (intermediate–advanced) BI Tools(preferred)* **Behaviors:** High attention to detail and strong process orientation Customer-service mindset and effective communication skills Critical and analytical thinking; problem-solving mindset Ability to work collaboratively, embrace change, and propose continuous-improvement ideas Strong adherence to governance, compliance, and documentation standards* **Language:** English (intermediate-advanced)## **HOW YOU CAN THRIVE AT ALCON:*** Opportunity to make an impact **at a LATAM level**, interacting with diverse cultures and cross-functional teams.* Exposure to **global projects** and participation in quality and continuous-improvement certifications.* Work in a collaborative, high-energy environment where your ideas and initiative are valued.**Alcon Careers** See your impact at alcon.com/careers**ATTENTION: Current Alcon Employee/Contingent Worker**If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
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