Field Application Engineer Ii

hace 3 semanas

Monterrey, México Te Connectivity A tiempo completo

**What your background should look like**:- Monitoring the operational quality of TE systems and equipment;- Troubleshooting and diagnosing malfunctions to eliminate problems;- Documenting all inspections, maintenance, and repair work as required;- Instructing customers in the operation and maintenance of purchased TE systems and equipment;- Serving as a customer contact on technical and service-related problems;- Performing preventative maintenance, inspection, and calibration services on TE equipment;- Traveling to customer locations and training centers to provide on-site technical support and/or training;- Providing formal training programs on TE equipment for Customers;- Analyzing and evaluating warranty problems on customer equipment, identifying possible defects, and recommending corrective action;- Promoting TE's Global Application Tooling Division (GATD) by making new equipment and service offering recommendations.- Working closely with all TE groups to increase business opportunities;- Utilizing and maintaining equipment, customer manuals, equipment training outlines, and field engineering bulletins when providing service and training;- Preparing and submitting complete, accurate, and timely reports related to service activities, service scheduling, and service expenses;- Using all available communication tools to inform, and be informed of, all service-related activities, issues, and events;- Keeping abreast of new product and service developments within customers' plants and reporting them back to management;- Adhering to all company policies, procedures, and codes of ethics;- Understanding the GATD service policy and utilizing it to grow service revenue; and- Any other duties as required by the position.**Profile**:- Mechanical, Mechatronics, engineering degree.- Electronics Manufacturing experience.- PCB products handling.- Crimping and insertion pines process.- English Advanced.**General notes**:- Location: Monterrey.LI-Hybrid**Competencies**:- Values: Integrity, Accountability, Teamwork, Innovation

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