Business Intelligence Partner

The mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.Position ObjectiveThe purpose of this role is to partner with the Regional and global BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.As a Business Intelligence Partner you will be responsible for overseeing the end to end delivery of regional and global account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our BI solution (DOMO) and ongoing communication and partnering with the 'BI consumers'. The key to this is as a Business Intelligence Partner you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions.Position SummaryImplementationBe the implementation work stream lead responsible for delivering a reporting suite and introductory standard for the account and client.Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's and KPI's are reviewed, understood and adhered toAssess operating reality to validate solution requirements and adjust as neededImplement and reinforce tools including standards, procedures, and documentationOversee the design and build of insightful, scalable, and actionable visualizationsBuild, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.SQL AND TABLEAU ARE A MUSTEnsure reporting quality and accuracy by evaluating, integrating, and complementing data sourcesExecute continuous process improvement processKnowledge of general database functions, data storage, data models, SQL, and data transfer protocolsResponsible for being the liaison between the consumers/ops teams and the data engineering teamsUsing client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision making.Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and demonstrate RSR value.Develop strong working relationships with the client stakeholders and account leads.Serve as a functional and technical data visualization and business intelligence subject matter expert.Work within the agreed parameters aligned to the global method of BI productionLeverage an agile work environment to incorporate new innovative and value add components to existing portfoliosEducationMaster's degree is preferred, or a Bachelor degree with two+ years of relevant experience (on top of the years of experience required for the role mentioned in the section below)ExperienceProject Management and/or process improvement experience highly preferredMI/Business Intelligence/Data Science/Analytics background is essentialTalent Acquisition/MSP/RPO/People Analytics experience is preferred3-5 years' experience in a similar roleSQL AND TABLEAU ARE A MUSTKnowledge, Skills, and AbilitiesExcellent communication and facilitation skills required for various levels throughout external and internal organizationsExcellent working knowledge of Google products, and visualization tools like Data Studio, Domo, Tableau, etcAbility to prioritize and manage multiple projects, tasks, and meeting deadlines while maintaining qualityAbility to synthesize and analyze information and ideasAbility to create meaningful insights and metrics that aligned to business priorities and objectivesData visualization preferred; ability to analyze data and translate it to non tech (layman's) people.Ability to write Intermediate SQL scriptsExperience in data pipeline creation, quality improvement and analysis to provide teams with actionable insights, informing strategy, impact and investments.Extensive experience technical client service (i.e. consulting experience).Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.Preferred Experience:Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketingExperience with Data Studio, Domo and GCPAbility to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories.