Dynamics Technical Support Engineer
hace 3 semanas
Overview:We're seeking a customer-oriented Dynamics Tech Support Engineer to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support.**Driving exceptional outcomes with purpose-built solutions.**Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients.We're problem solvers, engagers, and creative thinkers who always strive to help our customers succeed.Our agile, relationship-based support helps the largest, most innovative enterprises thrive.If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for.Join our global team of experts and grow your IT career with us.Tek Experts is part of TeKnowledge - where innovation meets purpose.We're transforming the tech landscape globally, delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling, tailored to the unique landscapes of public and private sectors.**Responsibilities**:**This role will**:- Provide technical guidance across teams by identifying areas requiring expertise on different modules of a solution to resolve cases.- Maintain documentation for all cases including queries, process steps, and resolutions consistent with customer commitments, prescribed protocols, and processes.- Mentor junior support engineers as needed or requested by management.Qualifications:**In this role**:- Level of English: 85%- At least 6 months of experience in Customer and/or tech support within a fast-paced environment.- Understanding of: Data bases query/SQL,- Basic Cloud Knowledge (Virtual Machines)- Network basic connectivity.- Active Directory Knowledge (Highly desired)
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Dynamics Technical Support Engineer
hace 3 semanas
Veracruz, México Teknowledge A tiempo completoOverview:We're seeking a customer-oriented Dynamics Tech Support Engineer to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...
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Azure Technical Support Engineer
hace 3 semanas
Veracruz, México Teknowledge A tiempo completoOverview:We're seeking a customer-oriented Azure Tech Support Engineer to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or Level...
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Azure Technical Support Engineer
hace 3 semanas
Veracruz, México Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Azure Tech Support Engineer to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or Level...
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Lead It Application Developer
hace 1 semana
Veracruz, México Thermon A tiempo completoWe are looking for a talented Dynamics CRM Technical Developer to join our dynamic team. As a Lead Dynamics CRM Technical Developer, you will be responsible for designing, developing, and implementing customized solutions within the Dynamics 365 platform and managing resources. You will work closely with business analysts, project managers, and other...
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Leader Technical Customer Support
hace 2 semanas
Veracruz, México SCHOTT AG A tiempo completo**Sobre nosotros**:**Tu Contribución**:- Lead and managEnsure and address adherence to good manufacturing practice processes, customer complaints, and inquiries.e the team to manage customer-related projects, expedite workflows for developments, and specification changes, customer research, and global quality priority projects.- Ensure and address adherence...
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Technical Support Team Manager
hace 3 horas
Veracruz, México Kongsberg Maritime A tiempo completoKongsberg Maritime , a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a...
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Marine Technical Support Team Lead
hace 3 horas
Veracruz, México Kongsberg Gruppen A tiempo completoA global marine technology company is seeking a Technical Support Team Manager located in Veracruz, Mexico. This role involves leading a team of Technical Support Engineers, ensuring operational efficiency, setting goals, and enhancing team collaboration. Candidates should have a Bachelor's degree in engineering and at least 5 years of relevant experience,...
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Customer Support Engineer
hace 6 días
Veracruz, México Paymentology A tiempo completoAt Paymentology were redefining whats possible in the payments space. As the first truly global issuer‑processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries. Our advanced multi‑cloud platform delivers real‑time data unmatched scalability and the flexibility...
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Veracruz, México Kongsberg Maritime A tiempo completoA marine technology company seeks a Technical Support Team Manager in Veracruz, Mexico. The successful candidate will lead a technical support team, ensuring efficiency and adherence to processes. Responsibilities include managing operations, fostering collaboration, and conducting recruitments. Candidates should have a Bachelor’s degree in engineering, 5+...
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System Engineer
hace 6 días
Veracruz, México Kapsch Trafficcom México, S.A.P.I. De C.V. A tiempo completoWe are looking for a System Engineer to join our team! The System Engineer ensures that the technical solution system meets the expectations and requirements of our customers in terms of the best Quality-Price ratio. E2E responsible of the technical solution support from the beginning (analysis of the solution) to the end (commissioning and transfer to...