Hybrid Senior Quality Analyst, Patient Support Center
hace 1 semana
A leading pharmaceutical company is seeking a Sr Performance Excellence Analyst in Mexico City. This role is pivotal in evaluating the performance of individuals and processes in the Patient Support Center. The successful candidate will ensure effective communication methods and provide coaching to team members. With a focus on improving agent performance and customer satisfaction, the position requires strong communication skills, a Bachelor’s degree, and experience in contact centers. The role combines on-site and remote work, contributing to innovative patient support initiatives.
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Senior Analyst Quality, Patient Support Center
hace 1 semana
Mexico City Novartis México A tiempo completo4 days ago Be among the first 25 applicants Summary This role is responsible for evaluating the performance of the people, processes and tools that deliver outstanding Contact Center performance. You will join a team of analysts assigned to support the Patient Support Center (PSC). The PSC is a Novartis managed, internal NPS Contact Center staffed by these...
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Senior Analyst Quality, Patient Support Center
hace 1 semana
Mexico City Novartis México A tiempo completo4 days ago Be among the first 25 applicants Summary This role is responsible for evaluating the performance of the people, processes and tools that deliver outstanding Contact Center performance. You will join a team of analysts assigned to support the Patient Support Center (PSC). The PSC is a Novartis managed, internal NPS Contact Center staffed by these...
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Hybrid Campaign QA Senior Analyst
hace 3 semanas
Mexico City Sequoia Connect A tiempo completoA global medicines company in Mexico City is seeking a Campaign Quality Control Senior Analyst. This role involves executing detailed reviews of marketing campaigns and ensuring compliance with established standards. Candidates should have experience in quality control, strong analytical skills, and proficiency with QA tools. The position offers hybrid work...
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Senior IT Support Analyst — Hybrid, Global Impact
hace 2 semanas
Mexico City Marsh & McLennan Companies A tiempo completoA global leader in risk and strategy is seeking an IT Support Senior Analyst in Mexico City. You will investigate and resolve technical issues, support various regions, and engage in problem resolution. The ideal candidate has 1-3 years of IT support experience, a technology-related degree, and advanced English proficiency. Join a vibrant culture offering...
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Hybrid Senior Business Analyst
hace 3 semanas
Mexico City Jeeves A tiempo completoA leading financial technology firm in Mexico City seeks a Senior Business Analyst to drive data-driven credit policies and business strategies. This role requires strong capabilities in commercial credit risk management and advanced analytics to optimize underwriting and mitigate portfolio risk. Applicants will support business growth through strategic data...
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Benefits Operations Analyst
hace 4 semanas
Mexico City Marsh McLennan A tiempo completoA leading global insurance broker is seeking a Benefits Operations Senior Analyst in Ciudad de México. This hybrid position requires three days a week in the office. The successful candidate will ensure process quality and provide excellent customer service. You should have a Bachelor's degree and at least 3 years of experience in quality assurance, along...
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Pricing Data Quality Analyst
hace 1 semana
Mexico City General Motors A tiempo completoA leading automotive manufacturer is seeking a Price File Analyst in Mexico City. This hybrid position involves auditing data entry for quality assurance, analyzing invoice errors, and loading pricing information accurately. Candidates must hold a relevant bachelor's degree and possess strong skills in Excel and mainframe systems. The role requires...
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Patient Program Analyst
hace 4 días
City, México Johnson & Johnson A tiempo completo**Function**- Customer Management**Sub function**- Patient Education**Category**- Analyst, Patient Education (P4 - E24)**Location**- Mexico City / Mexico**Date posted**- Jun **Requisition number**- R- **Work pattern**- Hybrid WorkDescription**Job Function**:Customer Management** Job Sub Function**:Patient Education** Job Category**:Professional** All Job...
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Mexico City Marsh McLennan A tiempo completoA global consulting firm is seeking a Senior Digital Marketing Analyst for its Mexico City location. This hybrid role involves providing email support to markets in the US and Canada and managing webinar operations. Candidates should hold a relevant bachelor's degree and possess 3 to 5 years of marketing experience. Strong problem-solving skills and a...
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Senior Quality Analyst
hace 4 semanas
Mexico City Global Payments Inc. A tiempo completoDescription Senior Software Quality Analyst (100% remote) ⸻About the Role Are you ready to make a meaningful impact at a fast-growing tech company transforming how residents interact with their homes? At Zego, a Global Payments company, we’re seeking a Senior Software Quality Analyst to champion quality across our flagship Resident Experience...