Partner Operations Specialist

hace 4 semanas

Xico, México Elife Transfer A tiempo completo

Title: Senior Supplier Operation Location: Fully romote Department: Supplier Operation Reports to: Director of Supplier Operations About Elife Transfer At Elife Transfer, we're unifying all ground transportation into one powerful marketplace, giving travelers the freedom to book airport transfers, ride-hailing, shared rides, private cars, and rail tickets, all in one place.Trusted by over 60 million+ travelers in 182+ countries.Key Responsibilities End-to-end management of driver suppliers, covering fleet expansion, driver recruitment and onboarding training, daily operations, and ongoing relationship maintenance.Proactively source, evaluate, and onboard high-quality driver suppliers and fleet partners to build a resilient, scalable supply network aligned with business demand.Manage day-to-day operational workflows for driver suppliers, including credential verification, order allocation, performance tracking, and service quality assurance.Partner closely with cross-functional overseas teams to ensure smooth, efficient execution of initiatives across time zones and cultural contexts.Maintain accurate supplier databases and conduct regular data analysis to drive informed decisions on supplier allocation, performance optimization, and network strategy.Qualifications: Fluent in English, able to use English confidently as the primary working language for written and verbal communication.Experience in marketplace supply operations, driver/fleet partner management, or B2B partner onboarding — especially in ride-hailing (e.g., Uber, Didi, Lyft), mobility, or gig economy platforms ." Outgoing, service-oriented, and highly communicative, clear in expression, skilled at building trust, and experienced in customer-facing, sales, or platform support roles.Execution-focused and resilient, capable of managing high-volume communication, comfortable with rejection, and thrives under pressure in a fast-paced environment.Results-driven with independent judgment, able to troubleshoot issues and make sound operational decisions.Proficient in Excel and PowerPoint, skilled at organizing data, performing basic analysis, and translating insights into actionable recommendations.Preferred Qualifications: Existing network of driver or fleet partners in North America.Familiarity with driver-as-partner models , not traditional logistics or delivery fleets

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