Supply Chain Customer Service Coordinator
hace 14 horas
PIC, a Genus Company, has an exciting opportunity. We are looking for a Supply Chain Customer Service Coordinator (onsite). The Supply Chain Customer Service Coordinator generates the Customer Service level reports for the Supply Chain. Brings to Sales special reports like genetics index delivery performance. Provides follow-up for customer observations or claims. Support credits requirement. Set up new customers in system including logistic parameters in coordination with Logistics and provides training to customers in the portal. Fulfill sales orders in system not provided by the Portal. Provides reports and analysis of management information for the LATAM Supply Chain. This is an office-based position, in the city of Querétaro, México. No travel required. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. You Will Build knowledge of the company, processes and customers Require knowledge and experience in own discipline; still acquiring higher-level knowledge and skills Solve a range of straightforward problems Analyze possible solutions using standard procedures Receive a moderate level of guidance and direction No supervisory responsibilities but provides guidance to new team members Solve problems in straightforward situations; analyzes possible solutions using technical/functional experience and judgment and precedents Explain in-depth information to others in straightforward/non-contentious situations Customer Service level and analysis reports of management information Special Sales requirements like genetics index delivery performance and follow up for customer observations or claims Set up new customers in system Provide training to customers in the portal Follow up for customer observations or claims including credits support Support for new projects developments General coordination with the Supply Chain areas Support other Customer Service area positions as need it Support SC Manager as need it Requirements Required Desirable Passport and US VISA One year of experience in Customer Service and 2-3 years of experience in Administration or similar English as a second language Computer knowledge in Microsoft Office Desirable Supply Chain and ERP system knowledge #J-18808-Ljbffr
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Supply Chain Customer Success
hace 13 horas
Corregidora Municipality, México Genus PLC A tiempo completoA leading agriculture company is seeking a Supply Chain Customer Service Coordinator for an onsite role in Querétaro, Mexico. The position involves generating customer service level reports, setting up new customers with logistical parameters, and providing training to customers in the portal. Candidates should have at least one year of customer service...
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Supply Chain Specialist
hace 12 horas
Lerma Municipality, México Blendhub México A tiempo completoÚnete a una empresa internacional en crecimiento y forma parte de un equipo enfocado en la excelencia operativa. Buscamos un Supply Chain Specialist responsable de la planeación y coordinación de pedidos y envíos nacionales e internacionales, asegurando el cumplimiento en tiempo, costo y servicio al cliente. Responsabilidades clave: Planeación y...
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Supply Chain Specialist
hace 13 horas
Lerma Municipality, México Blendhub México A tiempo completoÚnete a una empresa internacional en crecimiento y forma parte de un equipo enfocado en la excelencia operativa. Buscamos un Supply Chain Specialist responsable de la planeación y coordinación de pedidos y envíos nacionales e internacionales, asegurando el cumplimiento en tiempo, costo y servicio al cliente. Responsabilidades clave: Planeación y...
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Global Supply Chain Planner
hace 14 horas
Lerma Municipality, México Blendhub México A tiempo completoUna empresa internacional de logística en Lerma busca un Supply Chain Specialist para gestionar la planeación y coordinación de pedidos, así como el seguimiento de embarques nacionales e internacionales. Se requiere una licenciatura en Logística o afín y un mínimo de 2 años de experiencia en el área. El candidato debe contar con inglés...
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Customer Service Analyst
hace 4 días
Misiones de Corregidora, México Applied Medical Mexico A tiempo completo**Applied Medical** is a new-generation medical device company with a proven business model and a commitment to innovation, driven by rapid business growth and expansion. For over 35 years, our company has been developing and manufacturing advanced surgical technologies, earning a strong reputation for excellence in the healthcare field. Our unique business...
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Jefe de Cadena de Suministro
hace 12 horas
Lerma Municipality, México General Paint,S.A DE C. V A tiempo completoEmpresa mexicana dedicada a la producción, distribución y comercialización de pinturas, recubrimientos e impermeabilizantes para el mercado hogar e industrial, se encuentra en búsqueda de un Jefe de Cadena de Suministro con visión estratégica, enfoque a resultados y fuerte capacidad de coordinación operativa. Objetivo del puesto Planear, coordinar y...
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Jefe de Cadena de Suministro
hace 13 horas
Lerma Municipality, México General Paint,S.A DE C. V A tiempo completoEmpresa mexicana dedicada a la producción, distribución y comercialización de pinturas, recubrimientos e impermeabilizantes para el mercado hogar e industrial, se encuentra en búsqueda de un Jefe de Cadena de Suministro con visión estratégica, enfoque a resultados y fuerte capacidad de coordinación operativa. Objetivo del puesto Planear, coordinar y...
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Bilingual Call Center Team Lead – Remote QA
hace 13 horas
Corregidora Municipality, México 1840 & Company A tiempo completoA global leader in Business Process Outsourcing is seeking a Bi-lingual call center team lead in Querétaro, Mexico. The role involves monitoring agent performance, training employees, and providing floor support. Candidates should have a high school diploma and prior customer service experience. The ideal candidate will demonstrate strong communication...
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Order Analyst
hace 1 semana
Lerma Municipality, México TAPI A tiempo completoCoordinate and execute site logistics activities, supporting order management, shipments, exports, documentation, and customer service, ensuring compliance with global quality, safety, and distribution standards. Sales Order and Shipment Management, follow up sales orders in ERP, consign in DSV, invoice, and coordinate export process with logistics provider...
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Order Analyst
hace 1 semana
Lerma Municipality, México TAPI A tiempo completoCoordinate and execute site logistics activities, supporting order management, shipments, exports, documentation, and customer service, ensuring compliance with global quality, safety, and distribution standards. Sales Order and Shipment Management, follow up sales orders in ERP, consign in DSV, invoice, and coordinate export process with logistics provider...