Network Expert

hace 2 semanas

Xico, México Radware A tiempo completo

Radware is a global provider of cybersecurity protection solutions for networks and applications, servicing customers around the globe.ResponsibilitiesThe network expert team is part of the customer services group, and as a Network Expert you will act as an escalation point for NOC, customers, and onboarding team for technical network issues.Ensure 24/7 availability of our network, handling day‑to‑day production network issues.Assist in incident response and support customers during network events and attacks.Work with network architects, engineering, and R&D on infrastructure improvements.Actively monitor, react, and troubleshoot system events and alerts.Investigate and resolve network‑related issues.The position requires on‑call duties.Requirements3‑5 years of hands‑on experience implementing and troubleshooting complex TCP/IP technologies.Strong routing and switching concepts; CCNP is an advantage.Experience with Cisco/Juniper routing and switching.Experience with routing protocols, especially BGP (required).Knowledge of HTTP/S protocol, load balancers, and Linux operating systems (advantage).Strong skills in Layer 3, 4, and 7 networking.Good communication skills and experience working with customers (required).Knowledge of security appliances (e.g., firewalls) and experience with Radware security and ADC products (significant advantage).Experience with scripting languages such as Python (advantage).Ability to collaborate, sync, and manage processes with other teams to achieve incident resolution.Ability to multitask and work under pressure.Familiarity with Radware services and products (advantage).Seniority Level: AssociateEmployment Type: Full‑timeJob Function: Information TechnologyIndustry: Computer and Network Security #J-18808-Ljbffr

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