Sap Ewm Training Lead — Change
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E-commerce Specialist - Marketplace Management
About the Role
Our client, a dynamic e-commerce company specializing in sustainable home goods, is seeking an E-commerce Specialist with a strong focus on marketplace management to join their remote team. This role is crucial for optimizing product listings, managing inventory, and driving sales across major online marketplaces such as Amazon, Mercado Libre, and others. The ideal candidate will be highly organized, analytical, and possess a deep understanding of marketplace dynamics, promotional strategies, and customer service best practices within these platforms. This is a remote-first position offering the flexibility to work from anywhere, perfect for a motivated individual eager to contribute to online sales growth.
Key Responsibilities
- Manage and optimize product listings on various e-commerce marketplaces to improve visibility, conversion rates, and search rankings.
- Develop and execute marketplace‑specific promotional strategies, including ad campaigns, special offers, and bundled products.
- Monitor and manage inventory levels across all marketplaces to prevent stockouts and overselling.
- Analyze sales data, performance metrics, and customer feedback from marketplaces to identify trends and opportunities for improvement.
- Ensure accurate product information, high‑quality imagery, and compelling descriptions across all marketplace listings.
- Handle customer inquiries, issues, and returns related to marketplace orders promptly and professionally.
- Stay up-to‑date with marketplace policies, updates, and best practices to ensure compliance and maximize performance.
- Collaborate with the marketing and operations teams to align marketplace strategies with overall business objectives.
Requirements
- Proven experience of at least 3 years in e-commerce, specifically managing listings and sales on online marketplaces (e.g., Amazon Seller Central, Mercado Libre Marketplace).
- Strong understanding of marketplace algorithms, advertising tools, and promotional mechanics.
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