IT Support specialist

hace 1 día


Mexico City Codifin A tiempo completo

IT Recruiter en Codifin | Reclutamiento de talento tecnológico Estamos en búsqueda de un IT Support Senior Specialist con experiencia en entornos internacionales y sólidos conocimientos en automatización, soporte técnico y administración de sistemas. El perfil ideal es una persona con enfoque en resultados, capacidad analítica y experiencia en optimización de procesos mediante herramientas tecnológicas. Brindar soporte técnico de segundo nivel, asegurando la resolución de incidencias dentro de los SLA. Automatizar procesos mediante Python, reduciendo tareas manuales y mejorando la eficiencia operativa. Administrar y optimizar Salesforce, creando dashboards, reportes y flujos automatizados. Dar mantenimiento y soporte a bases de datos MySQL y herramientas de monitoreo. Colaborar con equipos multiculturales (AU/MX) para garantizar la estabilidad de los sistemas. Elaborar documentación técnica, análisis de causa raíz y capacitaciones internas. Más de 7 años de experiencia en soporte técnico, IT Support o HelpDesk. Experiencia en automatización con Python. Experiencia haciendo consultas en MySQL, MSSQL o SOQL. Experiencia con JIRA, Bitbucket, Swagger, SoapUI, Postman, MobaXterm. Experiencia con entornos Windows, macOS y Linux. Nivel de inglés avanzado (indispensable). Licenciatura en Ciencias de la Computación o carrera afín Rango salarial de hasta $38,000 brutos Prestaciones de ley + superiores En caso de contar con TODOS los requisitos, Postúlate por este medio Polanco, Mexico City, Mexico 4 months ago Azcapotzalco, Mexico City, Mexico 1 week ago #J-18808-Ljbffr



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