Sales Eng Sr.

Remote Work: HybridOverviewAt Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra.ResponsibilitiesKnowledge/ExpertiseStrong Retail experienceTechnical Skills – Uses advanced domain/solutions knowledge to competitive advantageKnowledge of Zebra – Provides input into development of business products/services; understands and follows multi-business protocolsSales Skills – Develops and adapts advanced sales strategies to unique customer needs; creates customer partnershipsManagerial Skills – Often leads others in their development; provides input to policies and practicesBusiness Acumen – Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competitionDeep understanding of retail technologies (POS systems, RFID, inventory management, barcode scanners, printers, mobility solutions)Ability to translate complex technical concepts into business value for retail clientsExperience with networking, IoT, cloud integration, and data analytics tools used in retail environmentsKnowledge of integration between front-end and back-end systems (ERP, CRM, OMS, etc.)Ability to perform technical demonstrations, proof of concepts (PoC), and solution customizationFamiliarity with networking protocols, APIs, IoT, and device management toolsSkilled in solution design and architecture to meet customer requirementsStrong presentation and storytelling abilities for both technical and non-technical audiencesTeam-oriented mindset, working closely with Account Managers, Product Managers, and Technical Support teamsSolution Complexity/Strategic ThinkingNature of Problems Solved – Solves complex problems which may require unique solutions that are used across the business in similar situationsRole in Addressing Problems – Leads problem resolution, identifies appropriate resources, develops contingency plansComplexity of Solutions – Typically high complexity; has several complex projects, all of which require unique coordination of technical resources; multi-country issues may be involvedFreedom to ActLevel of Guidance – Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and techniqueTakes Direction From – Manager and Business Unit DirectorsCustomer InterfaceRole – Often leads semi-formal teams or significant portions of a large permanent teamLevel of Customer Contact – Multiple decision makers and influencers for large deals with complexityMain Level of Interaction – Leads negotiations on complex deals which may be primarily technical, financial, or bothRequired Knowledge of Customer – Industry strategies and customer positioning; customer financials and business driversAccountabilityBusiness and Financial Impact – Responsible for revenue attainment, margins where appropriate, and personal expensesRelative Size and Scope – Average to high individual quota for business in like roles or strategic growth potential within a year or twoTypes of Projects – Moderately complex deals with a few large, complex dealsStrategic Impact for Zebra – High in near term; medium in mid-termQualificationsBachelors or equivalent experience; advanced degree preferredElectrical EngineeringComputer EngineeringInformation Technology (IT)Computer Science5-8 years of relevant work experienceUses advanced domain/solutions knowledge to competitive advantageDevelops and adapts advanced sales strategies to unique customer needs; creates customer partnershipsOften leads others in their development; provides input to policies and practicesFluent in EnglishPreferred qualificationsKnowledge of Zebra's portfolio: mobile computing, barcode scanning, RFID, printing, and data capture solutionsProject management certificationsZebra's hardware productsSolution Selling – Ability to understand customer pain points and propose tailored solutionsPresentation Skills – Effectively demonstrate products and articulate technical concepts to non-technical stakeholdersNegotiation Skills – Facilitate discussions and close deals with customersCustomer Relationship Management – Use of CRM tools like Salesforce to manage accounts and pipelinesCommunication – Excellent verbal and written communication skills to bridge the gap between technical teams and customersProblem-Solving – Ability to troubleshoot and provide immediate solutions during product demonstrations or implementationsTeam Collaboration – Working closely with sales teams, product managers, and customersAdaptability – Staying current with evolving technologies in Zebra's product portfolio#J-*****-Ljbffr