Premium Events

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.**How will you make an impact in this role?**We are looking for a visionary leader who thrives on creativity, innovation, and the ability to bring to life experiences that money can't buy.This is your opportunity to shape the future of premium engagement and elevate the American Express brand.The Premium Experiences & Lounges Marketing Manager will be responsible for:- Designing an annual premium experiences roadmap for the Platinum and Centurion portfolios.- Developing the marketing and activation strategy for Centurion Lounges in Mexico.- Building strategic partnerships with chefs, mixologists, artists, luxury brands, and key collaborators to amplify value.- Delivering on business KPIs such as satisfaction, NPS, engagement, incremental spend, brand perception, and cost efficiency.**Key Responsibilities**Create Unforgettable Journeys- Design a yearly roadmap of one-of-a-kind experiences across gastronomy, wellness, arts, travel, and fashion.- Shape unique narratives for Platinum and Centurion audiences, reinforcing exclusivity and aspiration.- Curate high-impact events with world-class chefs, artists, mixologists, and luxury partners.Elevate Centurion Lounges- Define and execute the marketing vision for Centurion Lounges in Mexico.- Transform travel moments with seasonal activations: chef residencies, immersive wellness services, bespoke gifting, and multi-sensory design.- Build alliances with leading hospitality, luxury, and lifestyle brands to push boundaries of the lounge experience.Drive Impact & Innovation- Establish clear success metrics (NPS, engagement, incremental spend).- Maximize resources by leveraging partnerships, co-investments, and global synergies.- Continuously innovate to deliver experiences that surprise, delight, and set new industry benchmarks.What We're Looking For- A visionary in experiential marketing, luxury hospitality, or brand partnerships.- Proven success in creating headline-worthy events and partnerships that drive both emotion and results.- Strong negotiation and storytelling skills, capable of influencing senior stakeholders and inspiring teams.- A balance of creativity and business acumen, with the courage to challenge conventions.- Fluency in English and Spanish is required.We back you with benefits that support your holistic well-being so you can be and deliver your best.This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:- Competitive base salaries- Bonus incentives- Support for financial-well-being and retirement- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need- Generous paid parental leave policies (depending on your location)- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)- Free and confidential counseling support through our Healthy Minds program- Career development and training opportunities