Customer Service Representative

hace 3 semanas

Xico, México Concord Servicing De Mexico A tiempo completo

**Job description****Job description****Concord**- **Es una empresa Americana dedicada a la Tecnologia y manejo carteras Financieras desde hace mas de 30 años y estamos en busqueda de personas con ganas de crecimiento, estabilidad y gusto retos.****What you would do**- Responsible for answering incoming calls and contacting customers to provide information or a resolution to their inquiry within the time frame or guidelines established.- Responsible for completing paperwork or documentation needed to facilitate resolutions to customer inquiries within the time frame or guidelines established.- Comply with all applicable laws and regulations as they pertain to each call.- Handle irate customers in a professional manner.- Assist operational groups with tasks and/or projects as needed.- Able to react to change productively and handle other tasks as assignedWe have been doing this a long timeWant to be part of this??**What you would get**Paid Training (by the best at Concord)Competitive salary + monthly bonus10 vacation days per year + Law benefits8 hours labor journey Monday to Friday (only one or two Saturdays a month in home office half time.)A stable job with growth opportunities**What we need from you..**- Excellent communication skills.Good grammar, voice and diction.Ability to communicate effectively with public and coworkers in a professional and courteous manner.- Excellent customer service skills (friendly, courteous and helpful)- Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.- Ability to read, write and speak English fluently.Bilingual (English/Spanish)**Salary**: $16,****** - $21,****** per month**Job Types**: Full-time, Permanent**Salary**: $16,****** - $21,****** per monthWork Location: One location

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