Guest Experience

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

**Job Number** **Job Category** Rooms & Guest Services Operations**Location** Fairfield Inn Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

**Job Number** 23032860 **Job Category** Rooms & Guest Services Operations **Location** Fairfield Inn Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

A leading hospitality company in Cabo San Lucas is seeking an Entry Level Guest Service Coordinator to provide professional telephone assistance and manage service requests. Responsibilities include coordinating staff, following up on guest needs and complaints, and ensuring effective communication across departments. The ideal candidate will have a...

A leading vacation company in Cabo San Lucas is seeking a dedicated professional to provide exceptional telephone assistance to guests and manage service requests. You will coordinate with various operational departments, ensuring timely resolution of guest needs and complaints, guaranteeing a high-quality experience. Ideal candidates should possess a...

A leading hospitality company is seeking an Activities Manager for its resort in Cabo San Lucas, Mexico. The role involves overseeing staffing and training within the Activities Department, ensuring staff are well-versed in safety procedures, and managing budgets while fostering teamwork. Candidates should have a high school diploma and at least 3 years of...

A luxury hotel operator is seeking a Palmerio Restaurant Manager in Cabo San Lucas. This position requires leading a team, enhancing guest experiences, and managing food & beverage operations at an ultra-luxury resort. Candidates should have a degree in hotel/restaurant management, bilingual proficiency, and 2-3 years of relevant management experience. The...

THE IMPACT OF THIS ROLECreate unforgettable experiences for our guests by working together with all hotel departments.KEY RESPONSIBILITIESPrepare the daily in-house guest list based on butler reports, emails, and guest profiles, highlighting visit number, reason for travel, agency, upgrades, and names of children or pets.Welcome and bid farewell to guests in...

**Additional Information**Bilingual **Job Number**25128013 **Job Category**Rooms & Guest Services Operations **Location**Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

A luxury hotel chain seeking a Palmerio Restaurant Manager for its Cabo San Lucas location. The chosen candidate will oversee restaurant operations, create memorable guest experiences, manage quality in food and beverage service, and lead a team. Ideal applicants should have a college degree in hotel/restaurant management and 2-3 years of related experience....