SAP Level 1 Support Specialist
hace 2 semanas
As a Level 1 Support Specialist at Schneider Electric, you will be an integral part of our NAM support team, providing exceptional technical assistance to our customers and internal stakeholders. Your dedication to customer satisfaction and your technical expertise will be essential in ensuring the seamless operation of our products and solutions. Key Responsibilities Act as the first point of contact for technical support inquiries via phone, email, or ticketing system. Provide timely and accurate responses to customer inquiries, troubleshooting technical issues related to Schneider Electric products and solutions. Document and elevate complex issues to Level 2 support or relevant teams, ensuring proper follow‑up and resolution. Guide customers through diagnostic procedures to resolve technical problems, and provide clear and concise instructions. Collaborate with cross‑functional teams to share knowledge and contribute to the continuous improvement of support processes. Contribute to the creation and maintenance of support knowledge base articles and documentation. Qualifications Technical diploma or bachelor's degree in a relevant field. Proven experience in a technical support role, preferably in the technology or energy management industry. Strong troubleshooting and problem‑solving skills with the ability to analyze and resolve technical issues. Excellent communication skills and customer‑service orientation. Familiarity with CRM systems and support ticketing tools. Ability to work effectively in a fast‑paced, dynamic environment and prioritize multiple tasks. Proficiency in English; additional language skills are a plus. Join Schneider Electric and become part of a global team that is dedicated to ensuring customer success through cutting‑edge energy management and automation solutions. Apply now and help us empower the digital transformation of energy management and automation We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. #J-18808-Ljbffr
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SAP Level 1 Support Analyst
hace 2 semanas
Monterrey, México Schneider Electric A tiempo completoA global technology company is looking for a Level 1 Support Specialist in Monterrey, Mexico. In this role, you will provide technical assistance to customers and internal stakeholders. Key responsibilities include acting as the first point of contact for support inquiries, troubleshooting technical issues, and documenting complex problems. Candidates should...
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SAP Level 1 Support Analyst
hace 2 semanas
Monterrey, México Schneider Electric A tiempo completoA global technology company is looking for a Level 1 Support Specialist in Monterrey, Mexico. In this role, you will provide technical assistance to customers and internal stakeholders. Key responsibilities include acting as the first point of contact for support inquiries, troubleshooting technical issues, and documenting complex problems. Candidates should...
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SAP Level 1 Support Analyst
hace 1 semana
Monterrey (Batáquez), México Schneider Electric A tiempo completoA global energy management company is seeking a Level 1 Support Specialist in Monterrey, Mexico. The ideal candidate will provide outstanding technical support, troubleshoot customer inquiries, and collaborate with other teams to enhance service delivery. Required qualifications include a technical diploma, proven experience in technical support, and strong...
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SAP Level 1 Support Specialist
hace 3 semanas
Monterrey, México Schneider Electric - Global A tiempo completoAs a Level 1 Support Specialist at Schneider Electric, you will be an integral part of our NAM support team, providing exceptional technical assistance to our customers and internal stakeholders. Your dedication to customer satisfaction and your technical expertise will be essential in ensuring the seamless operation of our products and solutions. Key...
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SAP Level 1 Support Specialist
hace 3 semanas
Monterrey, México Schneider Electric - Global A tiempo completoAs a Level 1 Support Specialist at Schneider Electric, you will be an integral part of our NAM support team, providing exceptional technical assistance to our customers and internal stakeholders. Your dedication to customer satisfaction and your technical expertise will be essential in ensuring the seamless operation of our products and solutions. Key...
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SAP Level 1 Support Specialist
hace 2 semanas
Monterrey, México Schneider Electric A tiempo completoAs a Level 1 Support Specialist at Schneider Electric, you will be an integral part of our NAM support team, providing exceptional technical assistance to our customers and internal stakeholders. Your dedication to customer satisfaction and your technical expertise will be essential in ensuring the seamless operation of our products and solutions. Key...
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Level 1 Tech Support Specialist — Energy
hace 3 semanas
monterrey, México Schneider Electric - Global A tiempo completoA leading energy management firm in Monterrey is seeking a Level 1 Support Specialist to join their NAM support team. In this role, you'll serve as the first point of contact for technical support inquiries, troubleshooting issues related to the company’s products. The ideal candidate will have a technical degree and strong troubleshooting skills, with a...
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Level 1 Tech Support Specialist — Energy
hace 3 semanas
Monterrey, México Schneider Electric - Global A tiempo completoA leading energy management firm in Monterrey is seeking a Level 1 Support Specialist to join their NAM support team. In this role, you'll serve as the first point of contact for technical support inquiries, troubleshooting issues related to the company’s products. The ideal candidate will have a technical degree and strong troubleshooting skills, with a...
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Entry-Level Remote Billing Support Specialist
hace 4 semanas
Monterrey, México Worldwide Express A tiempo completoA logistics firm in Monterrey is hiring a Billing Support Specialist I to serve as the first point of contact for customers with billing inquiries.This entry-level position demands strong communication skills and a customer-first approach.Responsibilities include handling invoice inquiries, providing dispute guidance, and maintaining accurate...
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SAP Specialist
hace 2 semanas
Monterrey, México MEKRA LANG A tiempo completoMekra Lang México, empresa de giro automotriz solicita SAP Specialist.- Engineering in Computers Science/information technology, SAP Certified in PP or QM modules.- At least3 years of experience as SAP PP or QM consultant.- Required a completed life cycle of SAP implementation.- Experience and knowledge PP-QM integration with different modules in SAP...
