Global IT Helpdesk Analyst – Remote Support

A global tech company is seeking an IT Support Analyst to join their internal Help Desk team in Ciudad de México. The role involves providing expert technical support to IT users and assisting in hardware purchases and maintenance tasks. The ideal candidate has over 1 year of experience in technical support within an internal Help Desk environment. This...

Join to apply for the AV Technician & Helpdesk Support role at Opal GroupOpal Group organizes premier virtual and live conferences catered to top executives and decision-makers across various industries. We are dedicated to providing high‑quality events and information through unparalleled speaking sessions, workshops, and unique face‑to‑face...

Join to apply for the AV Technician & Helpdesk Support role at Opal GroupOpal Group organizes premier virtual and live conferences catered to top executives and decision-makers across various industries. We are dedicated to providing high‑quality events and information through unparalleled speaking sessions, workshops, and unique face‑to‑face...

A global tech solutions firm is searching for a Platform Support Analyst to join their remote team. This mid-senior level position requires experience in support and operations, as well as familiarity with IT processes. The analyst will work to support User Acceptance Testing and assist internal teams in enhancing operational efficiency. This role offers...

A global leader in risk and strategy is seeking a Support Analyst in Ciudad de México to provide front-line technical support and resolve various business issues. Key responsibilities include troubleshooting IT problems, maintaining customer relationships, and managing service tickets effectively. Ideal candidates should have 1-3 years of IT experience,...

A leading tech company is seeking a remote Talent Acquisition Analyst to support its recruiting projects. As part of a diverse and innovative global team, you will engage in high-impact staffing strategies and identify qualified candidates for various roles. Ideal candidates should possess strong analytical skills, attention to detail, and experience in IT...

A dynamic software company in Mexico City seeks an IT Helpdesk Associate to ensure effective day-to-day IT operations. The successful candidate will support users, troubleshoot critical business tools like Zendesk and Salesforce, and document processes to enhance service quality. Candidates should have 1–2 years of IT support experience, proficiency in...

A progressive sales technology company in Mexico City is looking for an IT Helpdesk Associate to ensure smooth IT operations. You will provide technical support to users, manage troubleshooting for hardware and software issues, and enhance service quality. Ideal candidates possess 1-2 years of IT support experience, have strong technical skills including...

A global consulting firm is seeking a Technology Support Analyst to provide remote IT support for company-issued devices and applications. The ideal candidate should possess at least 7 years of experience in end-user support, strong analytical skills, and proficiency in Microsoft Office 365 and cloud-based storage systems. This position emphasizes a flexible...

A leading infrastructure consulting firm in Mexico City is seeking a Technology Support Analyst Tier II to provide remote support for IT issues. This role demands at least 7 years of experience in end-user support, proficiency in English and Canadian French, along with strong problem-solving skills. The firm offers a flexible work environment, medical...