It Technology Services Specialist

hace 2 semanas

Saltillo, México Sap A tiempo completo

**We help the world run better****What you'll do**SAP Enterprise Cloud Services is a public and private cloud managed services provider.Within SAP Enterprise Cloud Services Technical Operations Server Management unit is responsible for 24x7 infrastructure support and services along with adopting the newer technology and automation to ease the day to day operations**What you bring**As specialist SM Level you are responsible for:- Troubleshoot and resolve any Operating System related issue that impact the business- Supporting the Technical RCA and escalations- Drive innovation to optimize, automate and standardize the operational delivery processes- Managing the daily operations, ensure high availability- Support execution team and handle on call duty**Meet your team**Our team manage and operate nearly ****+ customers system 24/7.We are responsible for the quality delivery with the agreed SLA and KPI's as per the contract.We have a follow the sun model with the support of multiple service vendors working on day-to-day operations**We build breakthroughs together****We win with inclusion**SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.We ultimately believe in unleashing all talent and creating a better and more equitable world.Requisition ID: ****** | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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    hace 2 semanas

    Saltillo, México SAP A tiempo completo

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