Principal I,Digital Operations
hace 2 semanas
Principal I, Digital Operations & Production Support Work schedule: Hybrid, going to the office in GDL for 3 days. Join our team at Herbalife as a Principal I in Digital Operations & Production Support, responsible for ensuring seamless operation of digital platforms, driving product enhancements, and providing proactive support across systems. This role acts as the central point for operational governance, issue resolution, and stakeholder communication, enabling scalable, secure, and optimized digital experiences. Key Responsibilities Digital Operations Management – Oversee day‑to‑day digital platform performance, ensuring stability, scalability, and compliance with global standards. Monitor system health, uptime, and key performance indicators; implement proactive measures to prevent disruptions. Product Enhancements – Collaborate with Product Management and Engineering to prioritize and deliver enhancements based on user feedback and analytics; validate UAT for new features and releases. Support & Incident Management – Act as escalation point for production issues; lead root cause analysis and coordinate fixes across L2/L3 support teams; maintain support backlog and trend analysis; drive continuous improvement in incident response processes. Monitoring & Analytics – Implement monitoring tools and dashboards for real‑time visibility into digital operations and product performance; analyze usage patterns, pain points, and performance metrics to inform product optimization. Communications & Stakeholder Engagement – Serve as primary liaison for operational updates, release communications, and change management across regions; prepare and deliver reports on system performance, enhancement progress, and support metrics to leadership and business teams. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field. 7+ years in digital operations, product support, or technology delivery roles, with Digital Analytics & Business Commercial Experience. Strong understanding of digital platforms, monitoring tools, and incident management frameworks. Excellent communication and stakeholder management skills in a matrix environment. Advanced proficiency in English. Preferred Skills Experience with e‑commerce, web modern applications. Familiarity with Agile methodologies and release management processes. Certifications in ITIL, PMP, or Digital Operations frameworks. #J-18808-Ljbffr
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Principal I,Digital Operations
hace 2 semanas
Tlaquepaque, México Herbalife Ltd. A tiempo completoPrincipal I, Digital Operations & Production Support Join to apply for the Principal I, Digital Operations & Production Support role at Herbalife. Overview The Principal I, Digital Operations & production support ensures seamless operation of digital platforms, drives product enhancements, and provides proactive support and monitoring across systems. This...
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Principal I,Digital Operations
hace 3 semanas
Tlaquepaque, México findojobs A tiempo completoOverview:Recruiter - Lorena PadillaPosition reports to: Rafael R. RecheWork schedule: Hybrid, going to the office in GDL for 3 daysTHE ROLE: The Principal I, Digital Operations & production support ensures seamless operation of digital platforms, drives product enhancements, and provides proactive support and monitoring across systems.This role acts as the...
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Digital Operations
hace 2 semanas
Tlaquepaque, México Herbalife Ltd. A tiempo completoA global wellness company is seeking a Principal I, Digital Operations & Production Support in Tlaquepaque, Mexico. The role involves overseeing digital platform performance, managing product enhancements, and ensuring stakeholder engagement. Candidates should have a Bachelor's degree in IT and over 7 years of experience in digital operations. This position...
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Digital Operations
hace 2 semanas
Tlaquepaque, México Herbalife Ltd. A tiempo completoA global wellness company is seeking a Principal I, Digital Operations & Production Support in Tlaquepaque, Mexico. The role involves overseeing digital platform performance, managing product enhancements, and ensuring stakeholder engagement. Candidates should have a Bachelor's degree in IT and over 7 years of experience in digital operations. This position...
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Hybrid Digital Operations
hace 2 semanas
Tlaquepaque, México Herbalife Ltd. A tiempo completoA leading wellness company is searching for a Principal I in Digital Operations & Production Support. This hybrid role involves managing digital platform performance, ensuring system stability, and collaborating with teams to implement enhancements. Ideal candidates will have over 7 years in digital operations and strong communication skills. The position...
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Principal I, Measurement
hace 3 semanas
Tlaquepaque, México findojobs A tiempo completoOverview:Recruiter - Lorena PadillaPosition reports to: Kate M. HaanWork schedule: Hybrid, going to the office in GDL for 3 daysTHE ROLE:The Principal I, Measurement & Insights is a senior individual contributor and thought leader who translates data into strategic clarity.This role shapes the enterprise insights agenda, delivering advanced analytics and...
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Business Operations Analyst I
hace 3 días
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**: Business Operations Analyst I ***: Are you looking for a fantastic career opportunity? Arrow Electronics, a Fortune 133 company, and a global technology leader, is looking for a Business Operations Analyst for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech! **What You'll Be Doing**: - Perform...
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Business Operations Associate I
hace 4 semanas
Tlaquepaque, México e-Infochips A tiempo completo**Position**:Business Operations Associate IArrow Electronics is looking for a Business Operations Associate I to join our team in Guadalajara!**What You'll Be Doing**- Provide expert internal customer service, interfaces daily with various teams across Arrow (sales, corporate, service center, purchasing, etc.)- Process credit requests for sales team,...
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Business Operations Associate I
hace 4 semanas
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**:Business Operations Associate IArrow Electronics is looking for a Business Operations Associate I to join our team in Guadalajara!**What You'll Be Doing**- Provide expert internal customer service, interfaces daily with various teams across Arrow (sales, corporate, service center, purchasing, etc.)- Process credit requests for sales team,...
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Business Operations Associate I
hace 3 semanas
Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo**Position**:Business Operations Associate IArrow Electronics is looking for a Business Operations Associate I to join our team in Guadalajara!**What You'll Be Doing**- Provide expert internal customer service, interfaces daily with various teams across Arrow (sales, corporate, service center, purchasing, etc.)- Process credit requests for sales team,...
