Cloud Contact Center Architect

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Capital Empresarial Horizonte busca un Ingeniero de Soporte en Contact Center con experiencia en plataformas en la nube para asegurar operación continua y cumplimiento de SLA en servicios de atención al cliente.Serás responsable de tickets de 1.er y 2.º nivel, gestión de colas (ACD), diagnóstico de incidencias de conectividad y documentación de...

Accenture is seeking a Strategy & Consulting professional for its Global Network in Mexico City or Monterrey. You will contribute to transforming client contact centers and digital customer care strategies across industries.Based in Mexico, you will work on Cloud Contact Center implementations, AI chatbot initiatives, and strategic roadmaps, with potential...

Accenture is seeking a Consulting professional for the Strategy & Consulting - Global Network. You will drive transformation across marketing, commerce/sales and services, focusing on cloud contact center initiatives and digital roadmaps.You will engage in design and implementation of AI chatbots, leverage analytics tools, and work with global teams to...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design, build, and troubleshoot IVR flows and call routing, manage queues and agent skills, and deliver Salesforce integrations with our engineering teams.This role requires...

Senior Solution Architect / Solution Manager - Data Center & Cloud Requisitos: AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Senior Solution Architect / Solution Manager - Data Center & Cloud Requisitos: Experiencia: 8 a 12+ años totales de...

AZKAIT busca un Senior Solution Architect / Solution Manager para el negocio Enterprise, con foco en Data Center y Cloud, ubicado en Santa Fe, CDMX, en modalidad presencial. El rol requiere diseñar soluciones end-to-end, liderar el diseño técnico y actuar como referente ante clientes y equipos internos.Se espera experiencia de 8–12 años en ICT, 5+...