Digital Customer Success Manager: Journey
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GlobalLogic, a Hitachi Group Company, seeks a Digital Customer Success Manager to guide the Digital journey across client accounts. You will collaborate with Sales, Product and Ops to drive adoption, retention and advocacy, delivering scalable processes and proactive issue resolution to maximize customer success.
Ideal candidates possess 3+ years in customer success, strong communication, and a passion for data-driven improvement within a SaaS environment. International travel may be involved.