Principal Advanced Services Engineer Exadata
hace 3 semanas
RESPONSIBILITIESThe main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise- Works directly with customers- Consults with Management in directing resolution of critical Customer situations- Consults with Customers on complex use of Oracle products- Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring etc.- Analyzes work load, determines best practices and implements changes to improve productivity- Proactively contribute to increasing the team efficiency by sharing knowledge, providing feedback about best practices, writing tools / utilitiesWho are we looking for?QUALIFICATIONS- Technical degree i.e. BE / B.Tech / M.Tech / MCA / M.Sc.in Computer Science / Engineering / Math / Physics / Chemistry or proven professional and technical experience.- Greater than 10 years of industry experienceTECHNICAL SKILLSWe are looking for a core technical person, who has hands-on Database administration experience on UNIX/Linux and/or worked as L3 level support engineer and/or having equivalent knowledge.You should have expertise in Exadata Administration, Real Application Cluster (RAC), Dataguard & ASM/Storage areas.Operating systems expertise / SA & general awareness on rest of the areas mentioned below, will be an added advantage- Exadata architecture knowledge and administration- Exadata Hardware issues Diagnosis- Exadata Nodes Performance and troubleshooting- Exadata Software Patching and Upgrade- Exachk analysis and implementation of proactive/reactive enhancements.- Exadata Storage Administration- Experience working with OEDA and exadata storage expansion- Database architecture knowledge and administration- Thorough understanding of the Oracle database features- Extensive hands on interaction with large Database management systems- Backup & Recovery, RMAN, knowledge of various restore & recovery scenarios.- Performance Tuning, Parallel query, Query tuning- Networking- General UNIX/Linux concepts & AdministrationPERSONAL ATTRIBUTES- Self-driven and result oriented- Strong Problem solving/analytical skills- Strong customer support and client relation skills- Effective communication (verbal & written)- Focus on relationships (internal & external)- Strong willingness to learn new things and share them with others- Influencing/negotiating- Team player- Customer focused- Confident and decisive- Enthusiasm- Flexibility- Coaching/knowledge transfer Ability- Ability to write technical BulletinsCareer Level - IC5As a member of the CSS organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction.A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues.
-
Principal Advanced Services Engineer Exadata
hace 4 semanas
Zapopan, México Oracle A tiempo completoRESPONSIBILITIESThe main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise- Works directly with customers- Consults with Management in directing resolution of critical Customer situations- Consults with Customers on complex use of Oracle products-...
-
Principal Dba Exadata
hace 3 días
Zapopan, México Oracle A tiempo completoRESPONSIBILITIESThe main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise- Works directly with customers- Consults with Management in directing resolution of critical Customer situations- Consults with Customers on complex use of Oracle products-...
-
Exadata Database
hace 3 días
Zapopan, Jalisco, México Oracle A tiempo completoDescriptionOracle Exadata serves as the cornerstone of Oracle Cloud's infrastructure. We are working on exciting projects that involve developing and delivering next-generation capabilities, with cutting-edge infrastructure features designed to seamlessly integrate with leading hyperscaler cloud providers. Our multi-cloud solutions offer customers enhanced...
-
Exadata Database
hace 1 día
Zapopan, Jalisco, México Oracle A tiempo completoOracle Exadata serves as the cornerstone of Oracle Cloud's infrastructure. We are working on exciting projects that involve developing and delivering next-generation capabilities, with cutting-edge infrastructure features designed to seamlessly integrate with leading hyperscaler cloud providers. Our multi-cloud solutions offer customers enhanced flexibility...
-
Zapopan, México Jabil Circuit A tiempo completo**Vacante para la empresa Jabil Circuit en Zapopan, Jalisco**: Jabil tiene una oportunidad increible para ti, estamos en busca de nuestro proximoSr Principal Engineering Services Engineer con la siguiente experiência a nível**EXPERTO****Experiência (Indispensable)**- SMT Y OLA- Mejora de Procesos de Fabricacion- diseño de herramientas de SMT- Soldadura...
-
Senior Principal Engineering Services Engineer
hace 3 días
Zapopan, México Jabil Circuit A tiempo completo**Vacante para la empresa Jabil Circuit en Zapopan, Jalisco**: Jabil tiene una oportunidad increible para ti, estamos en busca de nuestro proximoSr Principal Engineering Services Engineer con la siguiente experiência a nível **EXPERTO** **Experiência (Indispensable)** - SMT Y OLA - Mejora de Procesos de Fabricacion - diseño de herramientas de SMT -...
-
Principal Site Reliability Developer
hace 2 semanas
Zapopan, México Oracle A tiempo completoTechnical SkillsStrong knowledge of Exadata, Real Application Clusters, Oracle database, Storage, and Linux fundamentals.Oracle Exadata Database Machine and Oracle Cloud Infrastructure (OCI) Certifications - PreferredKnowledge of network fundamentals such as VCN, Ethernet, RoCE, TCP/IP, routing, DHCP etc.Experience automating management of Linux based...
-
Principal Systems Analyst
hace 5 días
Zapopan, México Oracle A tiempo completo**Technical Skills**: The main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise. - Extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology. - Advanced level skills in RAC, ASM, Performance tuning, HA,...
-
Principal Systems Analyst
hace 4 días
Zapopan, México Oracle A tiempo completo**Technical Skills**:The main role of a Support engineer is to troubleshoot highly complex technical problems (related to Oracle Database/Exadata) requiring a high level of technical expertise.- Extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology.- Advanced level skills in RAC, ASM, Performance tuning, HA,...
-
Principal Site Reliability Developer
hace 2 semanas
Zapopan, México Oracle A tiempo completoTechnical Skills Strong knowledge of Exadata, Real Application Clusters, Oracle database, Storage, and Linux fundamentals. Oracle Exadata Database Machine and Oracle Cloud Infrastructure (OCI) Certifications - Preferred Knowledge of network fundamentals such as VCN, Ethernet, RoCE, TCP/IP, routing, DHCP etc. Experience automating management of Linux...
