AI-Augmented Technical Support Engineer

A technology solutions company is seeking a Technical Support Engineer to bridge sophisticated customer requirements with AI capabilities. This role involves investigating complex troubleshooting scenarios while enhancing AI systems with human judgment. Candidates must have a minimum of three years of experience in a technical support role, coding skills for...

A global technology company seeks an Application Support Engineer for a remote role focusing on AI-enhanced customer resolutions. Applicants should have a minimum of three years in technical customer support, with advanced proficiency in generative AI tools. Responsibilities include investigating complex technical failures and enhancing AI capabilities. This...

A prominent technology company is seeking an Application Support Engineer in Aguascalientes, Mexico. The role focuses on solving complex customer issues using AI tools while enhancing the AI system. Candidates should have a minimum of 3 years in technical customer support and advanced skills with generative AI. This full-time position offers $30 USD/hour and...

Customer expectations are rising sharply while the support industry grapples with mounting complexity. Today's customers anticipate AI-driven, immediate responses, yet most companies remain stuck in pilot phases, unable to convert AI into tangible results. The challenge will only intensify. Industry forecasts suggest that by 2029, agentic systems will...

Customer expectations are rising sharply while the support industry grapples with mounting complexity. Today's customers anticipate AI-driven, immediate responses, yet most companies remain stuck in pilot phases, unable to convert AI into tangible results. The challenge will only intensify. Industry forecasts suggest that by 2029, agentic systems will...

The support landscape is collapsing under mounting complexity while customer demands continue to rise. Today's customers anticipate AI-driven, immediate solutions, yet most companies remain stuck in pilot phases and cannot translate AI into tangible results. The challenge is about to intensify. Industry forecasts predict that by 2029, agentic systems will...

The support landscape is collapsing under mounting complexity while customer demands continue to rise. Today's customers anticipate AI-driven, immediate solutions, yet most companies remain stuck in pilot phases and cannot translate AI into tangible results. The challenge is about to intensify. Industry forecasts predict that by 2029, agentic systems will...

A tech-enabled support firm is seeking an Application Support Engineer to provide high-level customer support, focusing on complex technical issues. You will require at least 3 years of experience in technical customer support and basic coding skills. This is a full-time remote role with an annual compensation of $60,000 USD. The position is available...

We are looking for a Technical Support Engineer who can configure applications on our customers' platforms. A strong candidate will be comfortable working with a diverse group of people from different backgrounds and be able to listen to their needs to then translate those needs to the software.*Position based in Aguascalientes, Mexico (remote). Ocasional...

Overview Customer expectations in support have reached new heights while the industry struggles with mounting complexity. Today's customers demand AI-driven, immediate resolutions, yet most companies remain stuck in pilot phases, unable to convert AI potential into measurable results. The challenge is intensifying. Industry projections suggest that by 2029,...