AI-Augmented Technical Support Engineer

A global technology company seeks an Application Support Engineer for a remote role focusing on AI-enhanced customer resolutions. Applicants should have a minimum of three years in technical customer support, with advanced proficiency in generative AI tools. Responsibilities include investigating complex technical failures and enhancing AI capabilities. This...

Customer expectations are rising sharply while the support industry grapples with mounting complexity. Today's customers anticipate AI-driven, immediate responses, yet most companies remain stuck in pilot phases, unable to convert AI into tangible results. The challenge will only intensify. Industry forecasts suggest that by 2029, agentic systems will...

Customer expectations are rising sharply while the support industry grapples with mounting complexity. Today's customers anticipate AI-driven, immediate responses, yet most companies remain stuck in pilot phases, unable to convert AI into tangible results. The challenge will only intensify. Industry forecasts suggest that by 2029, agentic systems will...

**Support Engineer/Solution Engineer**Required skills:- COSTUMER SUPPORT, Costumer experience and Custumer Service- Experience Providing Level 1 and Level 2 technical support.- Passion for providing outstanding customer service- Process analysis and development expertise- Exceptional presentation skills, strong verbal and written communication skills-...

A leading software development firm located in Aguascalientes seeks a Generative AI Senior Developer. The ideal candidate will lead AI-driven initiatives, developing advanced generative AI models to solve complex business challenges. A strong technical leader with expertise in AI frameworks and the ability to effectively integrate AI solutions is essential....

A leading software development firm located in Aguascalientes seeks a Generative AI Senior Developer. The ideal candidate will lead AI-driven initiatives, developing advanced generative AI models to solve complex business challenges. A strong technical leader with expertise in AI frameworks and the ability to effectively integrate AI solutions is essential....

Application Support Engineer, Trilogy (Remote) – $60,000/year USD Join to apply for this role at Crossover. Salary is based on experience and skill level. The advertised range is $30.00/hr – $30.00/hr (equivalent to $60,000/year for a 40‑hour week). Base pay range $30.00/hr – $30.00/hr The support industry faces mounting complexity even as customer...

Application Support Engineer, Trilogy (Remote) – $60,000/year USD Join to apply for this role at Crossover. Salary is based on experience and skill level. The advertised range is $30.00/hr – $30.00/hr (equivalent to $60,000/year for a 40‑hour week). Base pay range $30.00/hr – $30.00/hr The support industry faces mounting complexity even as customer...

Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will drive focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build...

A leading open-source technology firm is seeking a Linux Engineer/Administrator to provide outstanding technical support for customers leveraging Ubuntu. The role requires excellent communication skills and the ability to manage customer issues effectively while ensuring satisfaction. The position is globally remote, emphasizing a distributed work...