Regional Account Manager Mlac

Opportunityanalysis and assessment including benchmarking to like clients.Represents the client within FCM communicating required matters of contractual delivery.Provides recommendations to clients on strategic direction of program in respect to booking, payment settlement and compliance benchmarked to like clients.Maintain a central reference source file for the Operational and Account Management teams managing regional clients.The file will contain client policies, specific forms and templates, procedures and client negotiated supplier information which FCM countries use in order to deliver consistent travel services.Maintain accurate and up to date client information in FCM Lighthouse.Ensure all company hierarchy, client contacts, business important communications, contracts, monthly, quarterly and annual reporting and reviews are recorded in the account record.All time on events and tasks to be recorded against the client profile.Represent the client within FCM communicating required matters of contractual delivery.Be the first point of contact for the client's multinational Travel Manager and all relative client keystakeholder(s) at the country level.Using the FCM MIR tools, provide formal reviews of the client's travel program including analysis, commentary and recommendations pertinent to the client, their business plan and local supplier tactics.All reviews will include industry trends, by market and region as required.Reviews will be delivered on a maximum quarterly basis(or per the client segmentation) in a format and manner as agreed in the Service Level Agreement.MAM to develop and maintain multi level client relationships.Control the account management budget as set for the identified client portfolio.Actively work to recover all costs.Quarterly provision and detailed analysis of client generated income for multinational account management services :o Correct accumulation of Multinational Account Management Fees, including the monitoring of time allocated to the client (measured via time entered into FCM Lighthouse)o Correct on-charge of additional fees to clients such as; additional hours worked, ad hoc reporting, hotel programs, other as agreed with client.etc.Work regularly with FCM Multinational Sales Leaders on new and existing business opportunities.Be active and contribute at team meetings and regional meetings.Provide input into FCM's one best way through monitoring competitive activity in the home and regional markets.Experience & QualificationsFluent in English, Portuguese desirebleB Degree in Management5 years experience in Account Management LATAM MarketsWork Perks- What's in it for you :Have fun : At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe itUse your smarts : Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel : We were founded by people who wanted to travel and want others to do the same.That passion is something you can't miss in our people or service.Personal connections : We are a big business founded on personal relationships.Diversity, Equity & Inclusion : Commitment to diversity, equity, and inclusion through Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.A career, not a job : We offer genuine opportunities for people to grow and evolveWe back our people all the way : We are strongly committed to supporting every single employee in their professional and personal development.Giving Back : Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.Benefits Include :Generous paid time off policy - including 40% Vacation Bonus and 30 day Christmas BonusTravel perks / discountsHealth & Wellness ProgramsNational / International Award Nights and ConferencesMedical Expense InsuranceLife Insurance Coverage as per Company PolicySocial Security Benefits (IMSS), Retirement Savings (SAR), and Housing Fund (INFONAVIT)Food Vouchers Equivalent to 5% of Gross Monthly SalaryParticipation in the Company Pension PlanGlobal career opportunities in a network of brands and businessesLocation – Mexico City - Argentina#J-*****-Ljbffr