AI Engineer SMTS

**As a Senior AI Software Engineer, for the **Agentforce Supply Chain - AI Automation Team**, you will drive the ongoing development of the systems that test our agents and our process orchestrator. These agents complete complex tasks requiring specific outputs reliably. They plan their work ahead of time and execute on that plan in order to drive consistency, correctness, and automation.*** **Lead development of intelligent agents that complete complex supply chain tasks with reliability and consistency*** **Spearhead architectural decisions for distributed systems serving millions of users with 24/7 availability*** **Design and implement planning systems that enable agents to execute multi-step workflows autonomously*** **Mentor engineers to improve code quality, AI/ML practices, and system design*** **Collaborate with cross-functional teams including Design, Product Management, and industry experts to build high-quality product features*** **Take on new challenges and responsibilities as needed, and be an enthusiastic team player in a dynamic environment*** **Engage directly with customers to gather insights and validate technical approaches*** **Participate in hiring decisions and contribute to our culture of continuous learning*** **B.S. in Computer Science or equivalent with coursework in Artificial Intelligence (M.S. preferred)*** **4-8+ years of industry experience in Software Engineering, with a focus in AI/ML*** **Proficiency in multiple programming languages such as Python, Go, Java, or C++*** **Strong background in APIs, data modeling, and databases*** **Demonstrated ability to work both independently and collaboratively in a dynamic environment*** **Expertise in model evaluation. You have a track record of designing custom benchmarks and automated testing suites for complex models, including the integration of production telemetry to monitor live model performance and data drift.*** **You understand current LLM orchestration frameworks and have moved past them when necessary*** **Passion for continuous learning and development in AI technologies, and enthusiasm for mentoring peers*** **A proven collaborator who can manage stakeholders and drive consensus across diverse engineering and product teams.*** **Experience with enterprise-grade observability tools (e.g., **Splunk**) and cloud infrastructure (**AWS/GCP**).**When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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