Remote Director Of Customer Support | Data-Driven Leader
hace 2 semanas
A fintech company is seeking a Director of Customer Support to lead customer service strategies and manage a team.The ideal candidate will have 7-10 years of experience, with at least 5 years in a leadership role, and be fluent in both Spanish and English.Responsibilities include enhancing customer support performance, providing team leadership, and improving customer satisfaction.This position is remote and offers competitive benefits, including employer-paid healthcare and unlimited time off.#J-*****-Ljbffr
-
Director Of Customer Support
hace 2 semanas
Xico, México Feedzai A tiempo completoFeedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence.Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and...
-
Director Of Customer Support
hace 2 semanas
Xico, México Tribal Credit A tiempo completo**Overview**Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets?Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management.We provide modern payment methods like multi-currency physical and...
-
Remote Support Lead — West
hace 2 semanas
Xico, México Timedoctor A tiempo completoA global productivity analytics platform is seeking a Support Lead to guide their technical support team remotely.The role involves coaching specialists on troubleshooting, maintaining high service standards, and collaborating with cross-functional teams to enhance customer satisfaction.Qualified candidates will have over 3 years in customer support, SaaS...
-
AI-Driven Customer Support Engineer
hace 2 semanas
Xico, México Blueconic A tiempo completoA leading customer data platform company is seeking a Customer Support Engineer to enhance its Customer Support function. In this full-time role based in Mexico, you will assist in resolving technical issues, support customer success, and collaborate with teams for process improvements. The ideal candidate will have over 4 years of front-end development...
-
Remote Strategic Pricing Analyst — Data-Driven Impact
hace 2 semanas
Xico, México Bairesdev A tiempo completoA leading tech company is seeking a Strategic Pricing Analyst to support data-driven pricing strategies and ensure competitive rates across clients.This fully remote position requires 2-4 years of experience, analytical skills, and advanced English proficiency.The candidate will maintain pricing data, conduct research, and collaborate with various teams to...
-
Ai-Driven Customer Support Leader
hace 2 semanas
Xico, México Blueconic, Inc. A tiempo completoA leading customer growth platform in Veracruz is seeking an experienced Customer Support Manager to lead a frontline support team.Responsibilities include driving operational excellence via KPIs, innovating with automation tools, and ensuring premium support delivery.The ideal candidate has 4-6 years in B2B SaaS support and at least 2 years of management...
-
Customer Support Specialist
hace 2 semanas
Xico, México Synchtank A tiempo completo**Customer Support Representative****Location**: Mexico City (preferred)**Type**: Full-time, Varied Shifts**Department**: Customer Success / Support**About Synchtank**Synchtank is a leading SaaS platform that powers the world's most innovative media and entertainment companies by delivering next-generation rights, asset, and metadata management...
-
Director Of Product Management
hace 2 semanas
Xico, México Freshbooks A tiempo completoDirector of Product Management, Accounting About FreshBooksFreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow.We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more...
-
Kam - Data Driven
hace 2 semanas
Xico, México Cubbo A tiempo completo**Get to Know Cubbo**We are **Cubbo**, a venture-backed e-commerce fulfillment company on a mission to revolutionize the e-commerce landscape in Latin America.Operating in Mexico and Brazil, we empower retailers to provide world-class fulfillment experiences, delivering faster than Amazon and MercadoLibre.Our cutting-edge tech solutions include ETA tracking,...
-
Hybrid-Remote Senior Customer Success Leader
hace 2 semanas
Xico, México Zebra Technologies A tiempo completoA leading tech company located in Mexico is seeking a strategic Director of Customer Success to manage a team that drives customer adoption and revenue growth.This role requires strong leadership, an ability to manage client relationships effectively, and experience in a technology-driven environment.Ideal candidates will have a Bachelor's degree,...