Bilingual Customer Service Agent Apply Today $21000

hace 4 semanas

Monterrey, México Contactpoint 360 A tiempo completo

**Join our CP360 Family, today****From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.****Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together****Who We Are**:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together.With 8 years of remarkable growth, our team has expanded to over ****+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines.Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.At ContactPoint 360 Inc., we deeply understand the meaning of family and values.As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace.Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.We empower forward-thinkers and value our team.Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.Our Purpose:Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients' customers into loyal advocates for life.**Responsibilities**- Assisting with customer questions.- Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.- Making sales or recommendations for services that may better suit customers' needs.- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Keeping records of customer interactions, transactions, and comments.- Knowing our products inside and out so that you can answer questions.**Position Requirements**- 6 months-1 year of BPO customer service experience (preferred)- Previous Sales Experience (Call Center and or B2B a plus)- Demonstrates effective, clear and professional written and oral communication.- Education level- High School Diploma or equivalent (min.)- Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.- Build relationships with customers and engage them by going the extra mileWhat we offer- Great base salary plus bonuses up to $21,000 per month- **Law Benefits**:- **Life Insurance**:- **Pantry Vouchers****Maple Leaf to Monterrey: Join Our Canadian-Inspired Team**Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $18,****** - $21,****** al mesPrestaciones:- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaTipos de compensaciones:- Bono de productividadLugar de trabajo: Empleo presencial

  • Bilingual Customer Service Agent Apply Today! $21000

    hace 2 semanas

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    Who We Are: ContactPoint 360 Inc., is a global organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the industry...

  • Bilingual Customer Service Agent Apply Today!

    hace 2 semanas

    Monterrey, México ContactPoint 360 A tiempo completo

    **Join our CP360 Family, today****From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.****Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together!****Who We Are**:Welcome to ContactPoint 360, the world’s fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit...

  • Bilingual Customer Service Agent Apply Today!

    hace 2 semanas

    Monterrey, México ContactPoint 360 A tiempo completo

    **Join our CP360 Family, today****From Maple Leaf to Monterrey: Proudly Monterrey, Uniquely Canadian.****Join Our Canadian-Inspired Team in Monterrey: Embrace Excellence Together!****Who We Are**:Welcome to ContactPoint 360, the world’s fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit...

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