Network Tech Support
hace 3 semanas
Join AT&T and reimagine the communications and technologies that connect the world.We're committed to those who seek to discover the undiscoverable and dare to disrupt the norm.Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter.When you step into a career with AT&T, you won't just imagine the future - you'll create it.**As a Tech Specialist, you will**:- Work in a 24/7 operations center environments providing managed service support for the AT&T Business WiFi (ABW), AT&T Consumer Wireless (ACW) and the dispatch support for AT&T Phone for Business (A-PBA).- Take inbound calls directly from customer IT departments, Front desk, Site managers, and residents, in addition to vendors and field techs.These calls can range from part replacement, troubleshooting with the customer support and users, including the customer site, or smart hands, generic information requests, understanding the issue and working to resolution within scope.Expected to learn multiple network management platforms, Mist, Aruba, Meraki, Ruckus, and RGNets.- Must be able to navigate through the network including gateways, switches, and AP's, via CLI or user interface.This includes checking configurations of all managed assets, traffic flow and thinking outside the box, end user devices MACs and IPs to track logs, and validations from customer requests.- Actively work the ticket queue between calls from the customer.These tickets will either be manually created tickets from the customer or auto created from the monitoring systems.These tickets will either require calls the customers help desk or site directly.The BNS NOC utilizes ServiceNOW as its ticketing system.**Requirements for this opportunity**:- Proficient English Language Skill (Verbal and Writing)- System Testing- Technical Troubleshooting- Technical Writing/Documentation- Telecom Regulatory Environment- Emerging Technologies- Ethernet- Fault Management/Network Incident Management- IP Services- Network Architecture- Network Operations- Networking/Communications Hardware- OSI 7-Layer Model- Process Management- Product SupportThe position carries a designation of Full Time Office.Availability to work on a 24/7 environment
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Tech Support Agent/Chat
hace 4 semanas
Xico, México Tech Mahindra A tiempo completoThe position is with an internet provider company, main activity is tech support via CHAT, you will also be providing customer service, and crossed sales through the same chat platform.? It is required to have 1 year of call center experience, tech support is desirable)? The salary is approximately 14k per month before taxes?Rate per hour of 83mxn before...
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Tech Support
hace 4 semanas
Xico, México Tech Mahindra De Me´Xico, S. De R.L. De C.V. A tiempo completoTech Mahindra empresa multinacional de consultoría y servicios de tecnología.Busca tu talento como "Agente Bilingüe - Tech Support" con excelentes oportunidades de crecimiento.**OFRECEMOS**:Sueldo base de $14,000 mxn rate $83 por horaBonos por métricas hasta $15,000 mxnApoyo de Internet $750 mxnContratación directa con la empresaPrestaciones de...
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Network Administrator
hace 4 semanas
Xico, México Tech Domain A tiempo completoWe are looking for an **ONSITE IT & Network Support Engineer/Technician** to support Casual Freelancing type tasks in your area.Would you be interested in contractual tasks?you will be paid either on an hourly or daily/half-day basis.Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
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Freelance Network Engineer
hace 4 semanas
Xico, México Tech Domain A tiempo completoWe are looking for an ONSITE Network Support Engineer/Technician to support Casual Freelancing type tasks in your area.Would you be interested in contractual tasks?you will be paid either on an hourly or daily/half-day basis.Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks will be...
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Tech Support Help Desk
hace 4 semanas
Xico, México Involve Talent A tiempo completoInvolvia cuenta con una posición como Tech Support para atender y gestionar las solicitudes de nuestros clientes internos y externos por medio de plataforma Help Desk y procesos tecnológicos.Funciones- Análisis de los requerimientos funcionales del área Tech Support.- Investigación y análisis tecnologico que permitan la innovación y solución de...
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Bilingual Tech Support
hace 4 semanas
Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completoAre you done with the back to back calls?If you have experience in call center, you may join our team to provide technical assistance through chat to clients in the United States.If you are clear via chat, you won't need to perform any call!Provide solutions for issues related to low internet speed and cable T. V. issues for the #1 Internet provider in the...
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Tech Support
hace 4 semanas
Xico, México Jm Group A tiempo completoImportante empresa de servicio técnico solicita **Tech Support**- Home office_**Entrevista en ingles****Requisitos**:- Ingles avanzado conversacional indispensable- 2 a 3 años de experiência como Service Desk analyst o soporte técnico IT- Bachillerato o Lic. Trunca o concluida**Actividades**:- Habilidad de resolución de conflictos- Dar soporte tecnico a...
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Agente Bilingüe Tech Support
hace 4 semanas
Xico, México Tech Mahindra De Me´Xico, S. De R.L. De C.V. A tiempo completoEmpresa líder a nível mundial en Tecnologías de la información y comunicaciones solicita: Agente Bilingüe Tech Support**UBICACIÓN**:AZCAPOTZALCO, TECNO PARQUE (cerca metro Rosario, metro bus Tecno Parque)**OFRECEMOS**:Salario base mensual bruto aproximado de $ 18,000 / $****** por hora.BONO por cumplimiento de KPI ´s.Pagos quincenales...
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Ejecutivo Bilingüe Vìa Chat
hace 4 semanas
Xico, México Tech Mahindra De Me´Xico, S. De R.L. De C.V. A tiempo completoYou just need to be fully bilingual (English/Spanish)- 12 months of experience in Call Center (Tech Support)- High School DiplomaSITE:TECNOPARQUE AZCAPOTZALCOWe offer:- $83 MXN per hour(Aprox. $14,000 gross per month)- Monthly operations bonus- Law benefits- Fully paid training- Work from Tuesday to Friday/ 1pm - 10pmSend your resume through this portal or...
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Tech Support Analyst
hace 4 semanas
Xico, México Cambridge University Press & Assessment A tiempo completoJob Title: Tech Support Analyst**Salary**: CompetitiveLocation: MexicoContract: PermanentWe are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.We are looking for a Tech Support Analyst to join our global Tech support team, investigating and...
