Appointment setter

hace 4 semanas

Hermosillo, México intugo A tiempo completo

Bilingual Sales Representative

At Intugo, we collaborate with international companies, providing administrative solutions so they can operate efficiently in Mexico, generating quality employment in our community. We are currently looking for talented individuals with a positive attitude to join the team of a company in the service sector as a Telephone Customer Service/Sales Representative.

This position is for a law firm specializing in immigration services that helps people in the United States regularize their immigration status, supporting them in legal processes to obtain work permits, visas, permanent residence, and more. The sales team focuses on scheduling appointments to initiate these processes and conducting consultations with potential new clients.

Profile:
• Positive attitude and team-oriented.
• Native Spanish speaker with conversational English.
• Call center and sales experience is a plus, but not required.
• Results-oriented with excellent customer service skills.

Responsibilities:
• Assist and guide clients by phone, identifying their needs and providing clear information about the firm's legal services.
• Answer questions and resolve concerns with specific answers to increase client confidence and satisfaction.
• Apply sales techniques to promote services and schedule appointments with the law firm.
• Maintain strong and lasting relationships with clients, offering personalized and empathetic service.
• Effectively manage complaints to ensure ongoing customer satisfaction.

Benefits:
• Competitive salary with a fixed base and commissions.
• Monthly support in grocery vouchers.
• Two days off per week.
• Paid leave.
• Initial training to familiarize yourself with operations.
• Opportunity for professional growth and development.

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