Sap Service Manager Ams Senior

hace 1 semana

Xico, México Sapindex A tiempo completo

SAP Service Manager AMS Senior – Advanced English – Remote from Mexico Location Remote (Mexico only – must reside in Mexico) Contract Type Payroll (local employment) Mode Full-time Language Advanced English (mandatory) We are seeking a Senior SAP AMS Service Manager to lead application support services for an international client. The role involves managing AMS operations, coordinating service delivery, ensuring SLA compliance, and overseeing communication between technical teams and business stakeholders. Responsibilities Manage AMS operations and ensure compliance with SLAs. Coordinate support activities across technical and functional teams. Monitor incidents, changes, and service performance indicators. Serve as the main point of contact for escalation and client communication. Optimize support processes and propose continuous improvement initiatives. Prepare reports, documentation, and status updates for stakeholders. Key Requirements Senior-level experience in SAP Service Management / AMS environments / SAP environments. Strong communication and leadership skills. Ability to work in complex, multinational environments. Advanced English required for global interaction. Must be based in Mexico and eligible for local payroll. Beneficios Full-time employment under Mexican payroll. 100% remote role from anywhere in Mexico. Stable long‑term engagement. Opportunities for career growth within international teams. Apply now and be part of a global support and service management team #J-18808-Ljbffr

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