ServiceNow Developer

Hace 3 días

Mexico City, Mexico City GSB Jornada completa

Important IT company At the Latin American level, growth requires:

Key Responsibilities

  • Develop and customize ServiceNow applications and platform capabilities.

  • Configure and enhance ITSM modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

  • Support ITOM capabilities, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB.

  • Develop using JavaScript, Glide API, GlideAjax, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Scheduled Jobs.

  • Build workflows and automations using Flow Designer / Workflow Editor.

  • Develop integrations using REST, SOAP, Scripted REST APIs, IntegrationHub, MID Server, and web services.

  • Perform data migration and transformation using Import Sets, Transform Maps, and scripting.

  • Troubleshoot scripts, workflows, integrations, and platform performance issues.

  • Support upgrades, releases, cloning, patching, and instance maintenance.

  • Maintain CMDB data quality and platform governance.

  • Translate business requirements into technical solutions and documentation.

  • Mentor junior developers and promote ServiceNow development best practices.

Required Experience

  • 3-5+ years of ServiceNow development/administration experience.

  • Strong experience with ServiceNow scripting and JavaScript.

  • Solid knowledge of ITSM processes and ServiceNow configuration.

  • Experience with ServiceNow integrations and APIs.

  • Experience with workflows, Flow Designer, Service Catalog, and automation.

  • Knowledge of CMDB and preferably ITOM capabilities.

  • Experience troubleshooting and supporting ServiceNow production environments.

  • Strong understanding of ServiceNow development standards and secure coding practices.

Nice to Have

  • ServiceNow certifications such as CSA, CAD, CIS-ITSM, or CIS-ITOM.

  • Experience with Discovery, Service Mapping, Event Management, or Orchestration.

  • Experience with IntegrationHub and MID Server.

  • Experience developing custom ServiceNow applications.

  • Experience mentoring developers.

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote

Location: México.

Salary: $80,000 gross

Benefits: Excellent superior benefits.