Customer Service Ambassador

hace 3 semanas


Santiago de Querétaro, México Bebeeambassador A tiempo completo

Job Title: Customer Service AmbassadorAs a key member of our team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and satisfaction.We are seeking a highly skilled and empathetic Customer Service Ambassador to join our team.In this dynamic and fast-paced environment, you will be responsible for providing top-notch service to our customers, resolving their issues promptly and professionally, and ensuring their complete satisfaction with our products or services.Required Skills and Qualifications:Advanced English communication skillsProven customer support experience or equivalent experience as a client service representativeAble to appreciate the customer's perspective and demonstrate empathyActive listening skills to fully engage with customers' concernsAbility to multi-task and manage stressful situations effectivelyComputer and online navigational ability to multi-task during customer interactions with multiple systems and resourcesUnderstand policies and procedures and communicate them professionally to customersAbility to resolve customer complaints/concerns and answer customers' questions to the best of your abilityHigh school diploma or equivalent required; minimum 1 year of customer service experience preferredAdvanced proficiency in EnglishAvailable for full-time workBenefits:Our organization offers a comprehensive benefits package, including competitive compensation, opportunities for professional growth and development, and a positive work environment that promotes collaboration and teamwork.Others:Please note that we are an equal opportunity employer and welcome applications from diverse candidates.We are committed to creating an inclusive workplace culture that values diversity, equity, and inclusion.



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