Ai Automation Developer

**AI Automation Developer**Employee Technology Services (ETS) is an enabling function within the Chief Information Office of Thomson Reuters.We support employees and contractors with the digital tools and technology needed to perform their jobs.The team is responsible for a wide range of services, including collaboration tools like Microsoft Teams, Office 365, Power Platform, Microsoft Copilot as well as employee hardware such as laptops, the technology used in office environments, video conferencing systems.ETS does this with the goal of becoming the world's #1 content-driven AI technology company.**About the Role**:We are seeking a highly skilled and motivated AI Automation Engineer to join our team.In this role, you will be responsible for designing, developing, and maintaining scalable AI-driven automation pipelines and infrastructure.You will work closely with developers, engineers, DevOps, and product teams to streamline the deployment and monitoring of AI and automation solutions.**Responsibilities**:- Design, develop, and maintain AI-powered automation solutions using Microsoft Power Platform tools such as Power Automate, Power Apps, and Copilot Studio.- Build and deploy intelligent agents using Agentic AI principles, enabling autonomous task execution and decision-making within enterprise workflows.- Collaborate with data scientists, solution architects, and business stakeholders to integrate AI models and LLMs into business processes.- Develop and manage CI/CD pipelines for AI and automation components using Azure DevOps, GitHub Actions, or similar tools.- Create and maintain reusable components, connectors, and templates to accelerate automation delivery across teams.- Ensure scalability, security, and compliance of AI automation solutions, leveraging Azure services like Azure Functions, Logic Apps, and Azure Machine Learning.- Monitor and optimize performance of deployed AI agents and automation workflows, implementing logging, alerting, and diagnostics using Azure Monitor and Application Insights.- Stay current with advancements in AI, LLMs, and Power Platform capabilities, and proactively recommend improvements or new use cases.- Document solution architecture, workflows, and best practices to support knowledge sharing and operational continuity.- Design and implement end-to-end Software Development Life Cycle (SDLC) best practices for AI and automation projects, utilizing Power Platform deployment pipelines to streamline the promotion of solutions from development through testing to production environments.- Ensure robust change management, version control, and automated deployments to support reliable, scalable, and efficient delivery of Power Platform solutions.- Microsoft Ecosystem Depth, Relevant Microsoft certifications (Power Platform, Azure AI), SharePoint and Teams integration experience, Microsoft Graph API experience.**About you**:- Experience with Agentic AI design patterns, including autonomous agents, task orchestration, and memory management within enterprise environments.- Familiarity with Azure OpenAI Service and integrating LLMs into business workflows.- Knowledge of advanced Power Platform capabilities such as custom connectors, Dataverse, and AI Builder.- Experience with orchestration tools like Azure Data Factory, MLflow, or Kubeflow.- Exposure to monitoring and observability tools (e.g., Application Insights, Azure Monitor).- Understanding of model versioning, drift detection, and automated retraining strategies.- Contributions to open-source projects or internal AI/automation frameworks.LI-DD3**What's in it For You?**- **Hybrid Work Model**:We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.- **Flexibility & Work-Life Balance**:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.- **Career Development and Growth**:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions.Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.- **Industry Competitive Benefits**:We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.- **Culture**:Globally recogn