Mx Tracking Integration Specialist

hace 4 semanas

Guadalajara, México Coyote Logistics A tiempo completo

Wake up each day knowing that you are a part of something special.Something real.Something bold.Are you looking for a place where you will have a role in shaping an industry?The purpose of this position is to increase MX carrier tech percentages on a department level.They will work one on one with carriers to get them integrated, successfully tracking, and troubleshoot any issues after they are connected.DAILY TASKS & RESPONSIBILITIES (include, but not limited to):- Integrate carriers with tech tracking aggregators like MacroPoint and Project44- Execute Carrier On-Board Process- Work with reps on underperforming and non-compliant carriers- Assist carrier reps in explaining the benefits of tech tracking- Assist carrier and customer reps with the onboarding process- Point of contact for technical issues between MacroPoint, Project44 and Coyote- Communicate with MacroPoint and Project44 to troubleshoot issues- Support customer groups with tech initiatives on an account and load by load level- Inform manager of any issues preventing tech tracking- Responsible for revising current training content and assisting and/or leading training sessions for Coyote employees as needed- Act as consultant for customers and customer reps on understanding of how GPS tracking works and the benefits that come along with it.ESSENTIAL SKILLS, CHARACTERISTICS, & EXPERIENCE:- Ability to concentrate and problem solve complex issues in a fast paced environment.- Great communicator.Proficiency in English and Spanish writing/speaking.- Team-player- Ability to motivate carriers and carrier reps to use new technology- Strong multi-tasking and organizational skills.- Knowledge of current tech tracking options- Strong aptitude to learn new technology.- Working knowledge of Excel- Able to work independently and create new projects and initiatives with little guidance- Strong internal and external relationship building skillsREPORTS TO:- Tracking Integration ManagerIF ADDITIONAL PHYSICAL DEMANDS BEYOND DESK WORK:- _ Physical:_ Employee must be able to use a computer and phone to conduct business.This includes the ability to walk, sit, use hands, talk, see, and hear.- _ Work environment: _Fun, fast paced work environment designed to drive Coyote's tribal culture and NO EXCUSES mentality.Open floor plan with moderate noise.Why Coyote?- Onsite training and ongoing career development.- Competitive pay.- Comprehensive benefits package.- Internal advancement opportunities for high performers.- Global opportunities.- Casual dress & many perks.- Diverse and Inclusive environment.- Opportunities to impact the world around you through our 360 sustainability initiatives.Important Notice to US Applicants:Coyote is an at-will employer.We are an Equal Opportunity Employer.Please view Equal Opportunity Posters provided by the OFCCP.

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